Chanay's Salon and Beauty Bar

covered in full on the day of the appointment.
§ Any services not paid for the day of will be reported to the proper authorities immediately.
§ Color services have a (2) weeks insurance on them same desired look, meaning if the hair requires any further chemical alterations that will change the overall tone (dye), lightness outside of what was agreed on a fee is required.
§ If fashion colour fades within a week and proper care techniques were not taken no adjustment without a fee.
§ Please use the required products to maintain one’s hair. Please ask questions to educate any concerns to maintain looks.
§

Products
§ All products are none refundable
§ Shampoos, conditioners, aerosol and other liquified products are exchangeable before leaving the salon if not been used.
§ Hair extensions are none exchangeable or refundable the moment a deposit is placed.
§ Products are recommended for hair extension and should be used on them only. Using anything else not recommended voids warranty.
§ Products 'extensions' should not be frequently washed to avoid drying the hair out. Speak with stylist for proper maintenance. Deposits on Services and Products
§ Deposit of 50% is required for extensions to be customized. These customization takes regularly 2weeks during regular business days and 2-3 weeks during holidays. Please order in advance required extension before the date of service.
§ All deposits are non-refundable please check the amount before agreeing to pay. Payment of a deposit is an agreement that you will cover the remaining balance.
§ Deposits are non-refundable and non-transferable. Therefore, it can only be used for the service category intended for, Hair extension, Hair extension service, Color, or waxing. These are all different categories.
§ Customers are expected to pay the full amount for the hair extensions once they arrive.
§ If extension have any manufactory defect, they will be replaced.
§ Please be respectful. If deposits are paid and you are disrespectful, racist, or degrading your appointment will be given away and deposit lost.
§ Deposits are lost if rebooking is done in less than 24hours.
§ Deposit is lost if customers are 30minutes late for appointment.
§ If customers are late for service, the service will continue to the time scheduled for. If service need more to finish customer must rebook for an additional service.
§ Customers who were fortunate enough to book without a deposit then no show or cancel late will not get that opportunity again.
§ Canceling appointments results in a loss of deposit, rescheduling appointment does not. Refunds
§ All services are non-refundable.
§ All products are non-refundable.
§ All deposits are non-refundable. Taxes
§ By law all taxes must be charged. Please do not ask to pay cash to avoid taxes. This is disrespectful and degrading to the business and service I offer. Extensions
§ Please come with no product in hair freshly washed. Extensions slipping out due to negligence will result in a full charge of service.
§ Clients coming in with extensions wanting colour done on remy hair or non-virgin must understand stylist cannot take responsibility for colour turnout because the colour history of the hair is unknown.
§ Stylist is not responsible for damage to extensions if hair is not properly maintained with recommended products.
§ Extensions sales are final for hygienic reasons

Permanent Service
§ First services hair may not be 100% straight but only 50-60% straight. Second services hair will be 70-80%. 100% IS NOT RECOMMENDED.
§ If 100% straighten is what you want, you must sign a waiver, or it will not be done.
§ 100% straighten can damage your hair!
§ when hair is permanently straightened you cannot do any bleaching or lightening services on your hair, doing so is at your own risk and a waiver must be signed. Discounts
§ A 10% discount is given for every referral that completes their service/s. This discount is a one-time per person given. Giveaways
§ These hold no monetary value and cannot be refunded.
§ They are not tax or charged to your service fee in any way. Services
§ Stylist is not responsible for result if customers do not disclose hair colour history and if hard water is being used.
§ Stylist is not responsible for any chemical burn sustain if customers do not inform their stylist.
§ Color correction fees start at a base price of $250 and can go up to 400 + tax or more depending on the length the requirements and product used
§ Stylist will assume responsibility for how clients style or manage hair at home. Disputes
§ All social media connection will be disconnected, and communication had either through email, in person or call. This is to maintain the professional aspect of the relationship.
§ Due to the nature of how rapidly social media affect businesses due to fame seekers, to protect our business we may BLOCK the individual to control the escalation of the situation.
§ If customers wish to involve social media before situation is resolved all connections will be severed and situation dismissed.