Working Voices - Communication Skills Training
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Working Voices is a global consultancy teaching expertise in professional skills & transforming organisations.
Gain a competitive edge for the 2020s through training, coaching, & e-learning in communication, leadership, critical thinking & culture change! Working Voices is passionate about enhancing workplace interpersonal skills. Our wonderful coaches connect, engage and inspire. Explore our programs:
Leadership development program
http://www.workingvoices.com/courses/leadership-training/leading-with-impact-and-presence/
Effective presentation skills
http://www.workingvoices.com/courses/presentation-skills-training/
Negotiation skills training
http://www.workingvoices.com/courses/negotiation-skills/
Online leadership training
http://www.workingvoices.com/courses/leadership-training/executive-presence/
Effective speaking skills
http://www.workingvoices.com/courses/interpersonal-skills/effective-global-communications/
Maria Kassova, one of ' expert Leadership and Communication Trainers.
Leading through change requires more than experience. It takes resilience, adaptability and the ability to bring people with you.
Having spent over 20 years leading international teams in the media industry, Maria understands the pressures of working across cultures, navigating uncertainty and delivering results in demanding environments.
Today, she draws on that experience to help professionals strengthen their communication, build self-belief and develop the confidence to lead through change.
Because effective leadership isn't just about responding to challenges. It's about helping others move forward.
Watch the video to meet Maria.
What do you think is the most important skill for leading through change?
Share your thoughts in the comments.
Listening in a virtual meeting?
Keep your camera on to show that you’re present and engaged.
A nod or a smile lets the speaker know you’re following, even when you’re not saying a word.
Explore our courses.
www.workingvoices.com/courses
There’s only so much a textbook can prepare you for.
You can know your stuff, learn the theory and walk into a meeting feeling pretty confident. Then real life happens.
Someone disagrees with you. A difficult conversation gets more difficult. A deal starts to fall apart. You have to give feedback that you know won’t go down well.
Most of us learn how to handle these things through trial and error. Which is fine. Except when the error happens in front of your boss, your team or your client.
Corporate gives you somewhere safer to get it wrong.
Our professional actors put you into realistic workplace situations so you can have the conversation, see what happens, try something else and have another go.
It’s practice. Just much closer to the real thing.
So make the mistakes with us.
Then get it right when it counts.
Corporate Role Play.
Getting your act together.
www.workingvoices.com/role-play
02/10/2026
This autumn, sharpen the skills that help you show up, speak up and think better with others.
Our October hashtag explore three different sides of professional impact: building an authentic personal brand, presenting with confidence, and learning to think more collaboratively.
The October Sessions:
• hashtag — Ben Bruce (Mon Oct 5)
• hashtag — Charlie Schroeder (Tue Oct 13)
• hashtag — Andy Day (Wed Oct 21)
Each one-hour webinar is free to attend, practical, and designed to give you tools you can put to work straight away.
Save the dates.
Register online.
www.workingvoices.com/webinars
Stay relevant. For free.
Speaking up in a virtual meeting?
Keep your camera on, and help people see the point you’re making.
Find out more:
www.workingvoices.com/courses/foundation-presentation-skills-training
21/09/2026
If you grew up in the eighties, you’ll probably remember when “the boss” meant exactly that. Workplace hierarchies were clear. The boss told you what to do. You did it.
But has evolved.
Today, effective leaders need to do more than provide answers and set targets. They also need to help people think, learn and grow.
That doesn’t mean becoming a full-time coach. There are moments when leaders need to be decisive, give clear direction and simply get things done. But when the goal is developing someone’s capability, providing every answer can actually get in the way.
A approach starts with curiosity.
Instead of immediately saying, “Here’s what you should do,” try asking, “What do you think?”
Listen. Ask another question. Encourage someone to explore their options and reach their own conclusion.
Over time, that can build confidence, ownership and a team that needs less day-to-day direction. Of course, it takes practice. Tight deadlines and heavy workloads can make giving someone the answer feel much quicker than coaching them towards it.
That’s why Leader as Coach is something to practise, not simply another title to add to the job description.
At , our Leader as Coach course helps leaders develop the curiosity, active listening and needed to help others fulfil their potential.
Read this week’s insight:
Why the best leaders act like coaches (and how to start).
www.workingvoices.com/insights/leader-as-coach/
Karl Brown, one of ' expert Leadership and Communication Trainers.
Good communication isn't simply about knowing what to say. It's about understanding how people think, respond and connect.
Drawing on his experience in behavioural science, performance and coaching, Karl helps leaders communicate with greater clarity, confidence and impact. His varied career has taken him from the stage of the National Theatre to designing learning programmes for global organisations and working with young people to change mindsets and behaviours.
For Karl, understanding human behaviour is at the heart of . By combining insights from psychology with practical performance techniques, he helps people become more aware of how they communicate, think on their feet and connect more effectively with others.
To learn more: www.workingvoices.com/trainer/karl-brown
14/09/2026
The best investment you can make in your career today? Your .
As takes on more of the work it can do faster and more efficiently, the skills that depend on being human become increasingly valuable: judgement, resilience, understanding, relationships and the ability to navigate uncertainty.
That’s the thinking behind the Training Bundle.
It brings together six in-person courses, each focused on a core human capability that supports leadership, decision-making and team engagement:
•
•
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• Building Relationships
• Cross-cultural Understanding
• Executive Presence
Each course can be delivered as a standalone session or combined into a structured programme, depending on your organisation’s needs.
Because the future of work isn’t only about learning how to work with machines.
It’s about getting better at the things that make us human.
Don’t be a robot. Train for real life.
www.workingvoices.com/in-real-life
In virtual presentations, background matters
Don’t let your online presentation be undermined by what’s behind you or a dodgy virtual background.
Explore our Personal Brand Training Course
www.workingvoices.com/courses/personal-brand-training-course/
31/08/2026
If there's one word defining modern leadership, it's .
Economic shifts. . Geopolitical change. . Expectations that seem to evolve overnight.
For many leaders, the instinct is to search for certainty before making the next move.
But what if certainty never comes?
In this insight, argues that the most effective leaders aren't those with all the answers. They're the ones who stay calm under pressure, think critically, communicate clearly and help others move forward, even when the path ahead isn't obvious.
The future belongs to leaders who are comfortable making decisions without perfect information.
That's not talent.
It's a skill.
And it's one that can be learned.
Read in 2026: key insights from CEOs
www.workingvoices.com/insights/leading-through-uncertainty
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Opening Hours
| Monday | 9am - 5pm |
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |
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