Zafesha Simply HQ Malaysia

Back then, we were a company that primarily supply health product through online business. In 2018, we expand our product range to beauty product mainly foundation and other complementary beauty essential for women nowadays. Today, we are privileged to connect with hundreds of customers every day with exceptional products throughout Malaysia. Pada masa itu, kami adalah syarikat yang terutamanya membekalkan produk kesihatan melalui perniagaan dalam talian. Pada tahun 2018, kami memperluaskan rangkaian produk kami kepada produk kecantikan terutamanya asas dan keperluan kecantikan percuma lain untuk wanita pada masa kini. Hari ini, kami dapat berhubung dengan beratus-ratus pelanggan setiap hari dengan produk luar biasa di seluruh Malaysia.


𝗢𝗨𝗥 𝗠𝗜𝗦𝗦𝗜𝗢𝗡
A cosmeceutical solution provides focussing on its aesthetic values. Penyedia penyelesaian cosmeceutical memfokuskan pada nilai estetiknya.

𝗢𝗨𝗥 𝗩𝗜𝗦𝗦𝗜𝗢𝗡
A preferred cosmeceutical solution provider emphasising the integrity of ingredients selected for protection, comfort and rejuvenation. Penyedia penyelesaian cosmeceutical yang disukai menekankan integriti bahan yang dipilih untuk perlindungan, keselesaan dan peremajaan.


𝗢𝗨𝗥 𝗨𝗡𝗜𝗤𝗨𝗘 𝗦𝗘𝗟𝗟𝗜𝗡𝗚 𝗣𝗥𝗢𝗣𝗢𝗦𝗜𝗧𝗜𝗢𝗡
Our conviction is to produce solutions developed based on well-researched empirical data emphasising the integrity of ingredient selected for protection, comfort and rejuvenation best for Asian skin. Keyakinan kami adalah untuk menghasilkan penyelesaian yang dibangunkan berdasarkan data empirikal yang diteliti dengan baik yang menekankan integriti ramuan yang dipilih untuk perlindungan, keselesaan dan peremajaan yang terbaik untuk kulit Asia.


𝗦𝗛𝗔𝗥𝗘𝗗 𝗩𝗔𝗟𝗨𝗘
P - Professional
E - Effective
A - Alliance
C - Committed
E - Eagerness


𝗖𝗘𝗥𝗧𝗜𝗙𝗜𝗖𝗔𝗧𝗘
1) Halal Malaysia
2) Health Science Authority (HSA) Singapore
3) Kementerian Kesihatan Malaysia Approval (KKM)


𝗧𝗘𝗥𝗠𝗦 & 𝗖𝗢𝗡𝗗𝗜𝗧𝗜𝗢𝗡𝗦
Welcome to Zafesha! These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms.


𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻
Zafesha is a beauty and cosmetics brand based in Malaysia. Our website offers skincare and beauty products, along with tips, tutorials, and updates on promotions. The content provided is for informational purposes only and is not a substitute for professional dermatological or medical advice.


𝗨𝘀𝗲 𝗢𝗳 𝗪𝗲𝗯𝘀𝗶𝘁𝗲
- You agree to use this website for lawful purposes only.
- You shall not misuse the site by introducing viruses, sending spam, or engaging in harmful or unlawful activities.
- Zafesha reserves the right to modify, suspend, or discontinue any aspect of the website at any time without notice.


𝗢𝗿𝗱𝗲𝗿𝘀 & 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆
- All product orders are subject to availability.
- We reserve the right to cancel or refuse any order at our discretion.
- You will receive a confirmation email upon placing an order. If there are any issues, we will contact you directly.


𝗣𝗮𝘆𝗺𝗲𝗻𝘁𝘀 & 𝗣𝗿𝗶𝗰𝗶𝗻𝗴
- Prices are listed in Malaysian Ringgit (MYR) and are inclusive of applicable taxes unless stated otherwise.
- Full payment must be made at checkout via our accepted payment methods.
- Prices and product availability are subject to change without notice.


𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴 & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆
- We offer local and international shipping, subject to our Shipping Policy.
- Delivery times are estimates and may vary due to external factors.
- Zafesha is not responsible for delays or damages once a package is handed over to the courier service.


𝗥𝗲𝘁𝘂𝗿𝗻𝘀 & 𝗥𝗲𝗳𝘂𝗻𝗱𝘀
- Returns are accepted within 7 days of receipt for unused and unopened items only.
- Refunds are subject to inspection and approval.
- Shipping fees are non-refundable unless the return is due to our error.


𝗟𝗶𝗺𝗶𝘁𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗟𝗶𝗮𝗯𝗶𝗹𝗶𝘁𝘆
- While we strive to provide accurate product information, Zafesha does not guarantee that all content is free from errors.
- We are not liable for any adverse skin reactions or results from the use of our products. Please consult a medical professional if you have skin conditions or allergies.
- Use products as directed and perform patch tests where applicable.


𝗣𝗿𝗶𝘃𝗮𝗰𝘆 𝗣𝗼𝗹𝗶𝗰𝘆
- We collect personal data in accordance with our Privacy Policy.
- Your information is kept confidential and will not be shared with third parties except as required by law or for order fulfillment.


𝗜𝗻𝘁𝗲𝗹𝗹𝗲𝗰𝘁𝘂𝗮𝗹 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆
- All images, text, logos, and content on this website belong to Zafesha.
- Reproduction or distribution of our content without written permission is prohibited.


𝗚𝗼𝘃𝗲𝗿𝗻𝗶𝗻𝗴 𝗟𝗮𝘄
These Terms & Conditions are governed by the laws of Malaysia. Any disputes arising shall be settled in the courts of Malaysia.


𝗖𝗵𝗮𝗻𝗴𝗲𝘀 𝘁𝗼 𝗧𝗲𝗿𝗺𝘀 & 𝗖𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻𝘀
Zafesha reserves the right to update or modify these terms at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms. If you have any questions about these Terms & Conditions, please contact us:

𝗭𝗮𝗳𝗲𝘀𝗵𝗮
Phone: +6079310104
Email: [email protected]
Corporate Email: [email protected]
Website: https://www.zafeshasimply.com

Thank you for choosing Zafesha for your beauty and skincare needs!

𝗣𝗿𝗶𝘃𝗮𝗰𝘆 𝗣𝗼𝗹𝗶𝗰𝘆
At Zafesha, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.


𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗪𝗲 𝗖𝗼𝗹𝗹𝗲𝗰𝘁
We may collect the following types of information:

Personal Information:
- Name, contact number, email address, shipping and billing address
- Payment details (processed securely via third-party payment gateways)

Order Information:
- Purchase history, cart contents, and delivery preferences

Website Usage Data:
- IP address, browser type, device information, and browsing behavior using cookies and analytics tools

Marketing Preferences:
- Your opt-in choices for newsletters, promotions, or updates


𝗛𝗼𝘄 𝗪𝗲 𝗨𝘀𝗲 𝗬𝗼𝘂𝗿 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻
Your information may be used for the following purposes:
- To process and deliver your orders efficiently
- To provide customer support and respond to inquiries
- To improve our website functionality and user experience
- To send order confirmations, shipping updates, and promotional materials (only with your consent)
- To comply with legal obligations and protect our rights


𝗗𝗮𝘁𝗮 𝗣𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻 & 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆
We implement appropriate security measures to protect your data:
- Data is stored on secure servers with limited access
- Sensitive information (such as payment details) is encrypted and processed through secure platforms
- Only authorized Zafesha personnel have access to personal data


Please note that while we do our best to protect your data, no internet transmission is 100% secure.


𝗦𝗵𝗮𝗿𝗶𝗻𝗴 𝗼𝗳 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻
We do not sell, trade, or rent your personal information. We may share your information with:
- Payment processors (e.g., BillPlz, Chip) to complete transactions
- Shipping partners for order delivery
- Marketing or service providers (e.g., email systems) with your consent
- Legal authorities when required by law


𝗖𝗼𝗼𝗸𝗶𝗲𝘀 & 𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀
Our website uses cookies and similar technologies to enhance your experience:
- Cookies help us understand user preferences, track site performance, and deliver targeted ads
- You can manage cookie settings in your browser, but some features may not function optimally if disabled


𝗬𝗼𝘂𝗿 𝗥𝗶𝗴𝗵𝘁𝘀 & 𝗖𝗵𝗼𝗶𝗰𝗲𝘀
You have the right to:
- Access or correct your personal information
- Request deletion of your data (where legally permissible)
- Opt out of marketing communications at any time by clicking the “unsubscribe” link or contacting us


𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗼𝗳 𝗗𝗮𝘁𝗮
We retain your information for as long as necessary to:
- Complete purchases and provide customer support
- Comply with legal, regulatory, and tax requirements
- Maintain order and transaction history for service quality


𝗧𝗵𝗶𝗿𝗱-𝗣𝗮𝗿𝘁𝘆 𝗟𝗶𝗻𝗸𝘀
Our website may contain links to other websites (e.g., social media platforms or beauty blogs). Zafesha is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.


𝗖𝗵𝗮𝗻𝗴𝗲𝘀 𝘁𝗼 𝗣𝗿𝗶𝘃𝗮𝗰𝘆 𝗣𝗼𝗹𝗶𝗰𝘆
We may update this policy from time to time. Any changes will be posted on this page with the revised effective date. Your continued use of our website constitutes acceptance of these changes. If you have any questions about this Privacy Policy, please contact us at:

𝗭𝗮𝗳𝗲𝘀𝗵𝗮
Phone: +6079310104
Email: [email protected]
Corporate Email: [email protected]
Website: https://www.zafeshasimply.com

Thank you for choosing Zafesha for your beauty and skincare needs!


𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗣𝗼𝗹𝗶𝗰𝘆
At Zafesha, we are committed to delivering your beauty and skincare products safely and efficiently. This Delivery Policy outlines our shipping process, timelines, charges, and related terms.


𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗖𝗼𝘃𝗲𝗿𝗮𝗴𝗲
- We currently deliver to addresses throughout Malaysia.
- International shipping may be available for selected countries – please check during checkout or contact us directly.
- Delivery availability is subject to serviceable areas supported by our courier partners.


𝗢𝗿𝗱𝗲𝗿 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴 & 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗧𝗶𝗺𝗲
- Orders are processed within 1–2 business days after confirmation of payment.
- Standard delivery within Peninsular Malaysia typically takes 2–5 business days.
- Delivery to East Malaysia may take 3–7 business days.
- During peak seasons or public holidays, there may be slight delays.


𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗖𝗵𝗮𝗿𝗴𝗲𝘀
- Standard delivery rates will be calculated and shown at checkout.
- Depending on promotions, free shipping may be offered for orders above a certain amount (e.g., RM200).
- Additional charges may apply for express shipping or delivery to remote areas.


𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴 & 𝗡𝗼𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You may track your order directly on the courier’s website or via the link provided.


𝗙𝗮𝗶𝗹𝗲𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗲𝘀 & 𝗥𝗲𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆
- If a delivery fails due to incorrect address or recipient unavailability, redelivery charges may apply.
- Please ensure someone is available to receive the package at the provided address.
- Unclaimed deliveries after multiple attempts may be returned to us and subject to restocking fees.


𝗗𝗮𝗺𝗮𝗴𝗲𝗱 𝗼𝗿 𝗠𝗶𝘀𝘀𝗶𝗻𝗴 𝗜𝘁𝗲𝗺𝘀
- If you receive a damaged package or find items missing, please notify us within 48 hours of delivery.
- Photo evidence may be required for verification.
- We will offer a replacement or refund depending on the situation.


𝗥𝗲𝘁𝘂𝗿𝗻𝘀 & 𝗥𝗲𝗳𝘂𝗻𝗱𝘀
- Returns are accepted only for defective, incorrect, or damaged items.
- Products must be unused and returned in original packaging.
- Due to hygiene concerns, opened or used cosmetics cannot be returned unless faulty.
- Approved refunds will be processed within 7–14 business days.


𝗖𝗵𝗮𝗻𝗴𝗲𝘀 & 𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻𝘀
- Orders can be cancelled before they are processed for shipping.
- Once an order has been shipped, we are unable to cancel or make changes.
- For urgent requests, please contact our customer support as soon as possible. If you have any questions about this Delivery Policy, please contact us at:

𝗭𝗮𝗳𝗲𝘀𝗵𝗮
Phone: +6079310104
Email: [email protected]
Corporate Email: [email protected]
Website: https://www.zafeshasimply.com

Thank you for choosing Zafesha for your beauty and skincare needs!


𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻 & 𝗥𝗲𝘁𝘂𝗿𝗻 𝗣𝗼𝗹𝗶𝗰𝘆
At Zafesha, we value customer satisfaction and aim to ensure a smooth experience with every order. This Cancellation & Return Policy outlines the guidelines for cancelling orders, returning products, and requesting refunds.


𝗢𝗿𝗱𝗲𝗿 𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻𝘀
- Orders can be cancelled before they are processed for shipping.
- Once an order has been shipped, it can no longer be cancelled.
- To cancel an order, please contact our customer service team as soon as possible with your order number.


𝗥𝗲𝘁𝘂𝗿𝗻 𝗘𝗹𝗶𝗴𝗶𝗯𝗶𝗹𝗶𝘁𝘆
We accept returns under the following conditions:
- The item is defective, damaged during delivery, or incorrect.
- The return request is made within 7 days of receiving the item.
- The item must be unused, in its original packaging, and in a resalable condition.
- Due to hygiene reasons, certain products such as opened cosmetics, skincare, or personal care items are 𝗻𝗼𝗻-𝗿𝗲𝘁𝘂𝗿𝗻𝗮𝗯𝗹𝗲 unless they are damaged or incorrect.



𝗥𝗲𝘁𝘂𝗿𝗻 𝗣𝗿𝗼𝗰𝗲𝘀𝘀
To initiate a return:
- Contact us at [email protected] with your order number and reason for return.
- Include photo evidence if the item is damaged or incorrect.
- Once approved, you will receive return instructions.
- Returns must be shipped at the customer’s expense unless the return is due to our mistake.


𝗥𝗲𝗳𝘂𝗻𝗱 𝗣𝗼𝗹𝗶𝗰𝘆
- Refunds will be processed within 𝟳–𝟭𝟰 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗱𝗮𝘆𝘀 after we receive and inspect the returned item.
- Refunds will be made via the original payment method.
- Shipping fees are 𝗻𝗼𝗻-𝗿𝗲𝗳𝘂𝗻𝗱𝗮𝗯𝗹𝗲 unless the return is due to a Zafesha error.
- If you prefer a replacement instead of a refund, we will arrange for the correct item to be shipped.


𝗡𝗼𝗻-𝗥𝗲𝘁𝘂𝗿𝗻𝗮𝗯𝗹𝗲 & 𝗡𝗼𝗻-𝗥𝗲𝗳𝘂𝗻𝗱𝗮𝗯𝗹𝗲 𝗜𝘁𝗲𝗺𝘀
The following items are not eligible for return or refund:
- Opened or used beauty, skincare, and cosmetic products
- Items marked as final sale or clearance
- Gift cards or promotional vouchers
- Personalized, special-order, or limited edition items



𝗠𝗼𝗱𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼 𝗣𝗼𝗹𝗶𝗰𝘆
Zafesha reserves the right to update or modify this policy at any time. Any changes will be posted on our website along with the updated effective date. If you have any questions about this Cancellation & Return Policy, please contact us at:

𝗭𝗮𝗳𝗲𝘀𝗵𝗮
Phone: +6079310104
Email: [email protected]
Corporate Email: [email protected]
Website: https://www.zafeshasimply.com

Thank you for choosing Zafesha for your beauty and skincare needs!