MAAX Spas

MAAX Spas

Comments

I've been waiting 3 months to get my tub fixed. Unacceptable. Have had parts ordered and the ONLY tech in all of Raleigh can't seem to get around to it. Every week there's another reason he can't make it out, or won't even return texts or emails. The shop itself is of no help and has wiped their hands of them matter. Meanwhile I'm sitting here with a useless tub that's not even 2 years old and nobody seems to be willing to make it right. I'd never recommend this company to anyone. I lost half the summer waiting and now going into the fall still without a working tub.
I decided to buy a spa from a local company. I think it was a mistake. I have been trying to reach someone about getting information about a spa filter. They forgot one when they delivered my spa. I thought I could simply contact Maax Spas and get a part number or specs. Its been 2 weeks and I cannot get ahold of anyone. I may and try and send the spa back. If I cant gat ahold of anyone about a filter, what will happen when I need warranty service......
Purchased a Maax Spa, some minor issues. My problem is it would appear from my personal conclusion service from the local dealer Splash Hot Tubs and Pools Whistler BC I am working with Service is not their strength .... Sell you an expensive tub and then when a problem presents itself slow response to find a resolution and still waiting.
I get intermittent "FLO 21 01" errors on my 2002 555 Sn:555020403426. Am I correct in assuming this is the pressure switch and most likely the culprit? Should I replace it or simply bypass it? Thanks for your help.
Having heater problems again with our 811 hot tub. Been through this once already just over a year ago. I would like to speak to the regional manager.
I have a Maax Spa, I would like to nuy a new Jet Insert, as shown, one of the tabs that retain it broke off, it is at the foot level, rotating jet, approx. 3-1/4 In. in Diameter. Can someone please tell me how to order?
Not real happy with customer service today. Got a gal on her first day...she didn't know if they made American Whirlpool Spas...Our hot tub was installed in October. About 5 weeks ago I went to get into the tub and the filter cover (the one that swings back and forth) was floating in the spa and the little nubbin that held it in the hole was at the bottom of my spa. I was told I had to go thru the dealer. The dealer told me they didn't "think" it was a warrantee piece and it took them 4 weeks to get back to me with a price to replace this little plastic flap. I was shocked at the price. So basically at the 4 month mark, my tub parts are already breaking and that is not cool.
Just tried to send an e mail message to MAAX Spas. The "I am not a robot" test did not work after about 10 tries. Don't know what is going on. Also tried to call but was unable to talk to anyone. We love our spa. We wanted information on what to do if the spa will not be used for three months. So far unable to contact MAAX Spa. Don't know what happened when we originally purchased our spa we were able to speak to a rep just be calling.
I have been trying for over a month to buy parts for my spa. Dealers won't return calls. I've done everything but beg MAAX staff for support; no help. I hope my experience is unique and not the normal operating procedure. I've called but only get voice messages; I've requested a call back from management with no luck. Pretty frustrating that a person wants to spend a few hundred dollars on parts and the company won't help.
Whirlpool...…….come to our house! We would love to have you join us!!!
Worst customer service. Tub stopped working in March. Waited months for them to find a repairman. Then weeks to get ok to let me hire someone. Now refuse to pay me in full for the money I paid to get tub fixed. Hot tub less than a year old. Couldn’t use for months.
Have a new DT6 swimspa and we are having issues with being able to use the side jets in the swim area consistently. Need proper directions on how to turn them on and off. All the other jets work fine, just these side jets have us scratching our heads as one time they work and the next they don’t.

Providing the ultimate luxury home spa and hot tub experience. MAAX Spas Industries Corp. is a leading North American manufacturer of award-winning hot tub products.

MAAX Spas offerings are available through over 250 specialty retailers in North America and Europe. Click on our corporate website today to find your local hot tub retailer.

Mission: MAAX Spas is committed to offering its customers an enjoyable experience; distinctive, stylish, innovative products and industry leading customer service practices.

We're building our team and we'd love to have you join us!

Embrace your #cocooning to the fullest!

#backyardbliss #hottubtime #dontforgetthesunscreen

As temperatures start to rise, make sure your stress level stays low with a plan to create your own #backyardbliss

The number of health benefits to sitting in a spa might surprise you! A Consumer Affairs report shows the following benefits to utilizing a hot tub or swim spa. (See link below) Which benefit are you looking for? #selfcare #relaxation #backyardbliss #hottubtime

Benefits can include:
1. Minimizing arthritis pain
2. Lowering blood sugar levels
3. Relieving fibromyalgia pain
4. Reducing stress & anxiety
5. Improving sleep quality
6. Reducing pain & promoting healing
7. Benefitting athletes to help prevent injury

https://www.consumeraffairs.com/homeowners/hot-tub-benefits.html

Make your quarantine a quality one. Contact your local dealer to find out just how easy it is! #backyardbliss #springtime #swimseason #swimspa

Swim season is upon us! Are you swimming in an American Whirlpool PowerPool or Vita Spa xStream this summer?

The weekend may be over, but you can still have an at-home date night. Let's revitalize Mondays. #datenightin #hottubtime #thelittlethings #backyardbliss

Relax in style this weekend in an @americanwhirlpool or @vitaspahottubs
#relaxation #athomespa #spatime #weekendathome

MAAX Spas is proud to be an affiliate of American Bath Group. Below is a story of how one of our fellow ABG companies is able to step in and help with the COVID-19 efforts.

ANNOUNCEMENT: One of our customers was recently asked to build a pop-up hospital to help with the COVID-19 outbreak and asked us to produce 500 of a shower unit to use in it. We also have another order for 3,000 of the same unit for a similar project. As an essential business, we play a critical role in supplying bathware and sinks to aid in the fight against this virus.

American Bath Group is the only bathing fixture company that can meet this request for 3,500 units and we are proud to be doing our part to help others in any way we can during these hard times. We are honored that our customers trust us enough to turn to us when they need help with important projects such as this one.

It's important to re-center and relax "Now & Zen." A hot tub or swim spa does wonders in helping you do just that. You can complete your entire shopping experience in the comfort of your home. Contact your local dealer to find out how. #relax #hottubtime #americanwhirlpool #vitaspahottubs #zen

It is vacation season after all! #staycation #hottubtime #americanwhirlpool #vitaspahottubs

A perfect gathering indeed! You heard the man. #hottubtime #americanwhirlpool #vitaspahottubs

#stpatricksday #stpattys #socialdistancing #staycation #swimspa

THIS is the only mask you should be wearing. Ditch the surgical mask, grab your scuba mask, and go for a swim. #nocorona #healthyliving #hottublifestyle #swimspa #hottub #relax

What a great team! #employeeappreciation #sweettreats #tgif

Happy Employee Appreciation Day! We’re proud to have such a fantastic team that works hard, breaks records, and knows how to have some fun! #employeeappreciation #sweettreats

Congratulations to all of our dealers who have completed Circle of Excellence training over the past week! It was a lot of information, examples, and activities. You all did such a fantastic job! @americanwhirlpool @vitaspahottubs #congratulations #youdi

Congratulations to all of our dealers who have completed Circle of Excellence training over the past week! It was a lot of information, examples, and activities. You all did such a fantastic job! @americanwhirlpool @vitaspahottubs #congratulations #youdidit

We’re excited to wrap up our 2020 Circle of Excellence Product Knowledge training with some of our fantastic dealers as they learn more about the MAAX Spas brands they represent! #ProductKnowledge #COE #americanwhirlpool #vitaspahottubs #maaxspas

Heat up your valentine... with a MAAX Spas hot tub this Valentine's Day ♥️ @americanwhirlpool @vitaspahottubs #hottubtime #valentinesday2020 #cheers #love #relax

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One of our dealers, Pettis Pools & Patio, recently partnered with The Dream Factory of Rochester to install a swim spa for this sweetheart's therapy and recreational needs. Way to go, Pettis! Click the link below to watch the video:
https://13wham.com/features/bright-spot/bright-spot-a-dream-come-true

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@maax_spas employees are ready to celebrate Valentines’ Day on Friday! ❤️💕 What are your big plans? #valentines_day

Whether you're on the beach like these two or enjoying a spa... we hope you're having a puuuuuuuurfect week so far. Happy Wednesday, we're half way there! #Relax #Chill #Cheers #WheresTheBeach

Our Vita Spa 700 Series hot tubs are getting quite the makeover with the flowing lines featured in this photo. Somebody is lookin' fancy for the weekend. Happy Friday! #Friday #TGIF #FeelinFancy #VitaSpaHotTubs #TreatYoself

Thank you to all of our sensational dealers who participated in the MAAX Spas Early Buy Program for 2020. We were honored to celebrate all your hard work this past year! It was wonderful to see so many of you collaborating and sharing some of your best practices. #ThankYou #Celebrate #CaboWabo #Cheers #Collaboration

New Color Announcement! MAAX Spas is rolling out another acrylic color this week: Smokey Mountain. While the photo features the color on the Vita Spa Prestige, rest assured it's available on our American Whirlpool models as well. We can't wait to see how you like this whimsical new addition to our options!

MAAX Spas is excited to announce our new single lounge Vita Spa model, the VIVRE. This spa has 61 jets, a center foot dome with volcano jet, and a cool down step/seat for whenever you need a break but aren't quite ready to end your time of relaxation!

With the College Football Playoff National Championship tonight we have some employees sportin' their team colors. Who are you rooting for tonight?! #BattleOfTheBengals #GeauxTigers

Timeline Photos

Get your week off to a swimmingly great start and crush those New Years goals! What are some of the things you're working towards this year? #YouGotThis #JustKeepSwimming #Goals #Welcome2020

Happy New Year from all of us at MAAX Spas! Wishing you a year of excitement, accomplishments, and some accelerated innovation of your own! #HappyNewYear #2020 #AcceleratedInnovation #MakeItCount

... we hope you're recovering and getting some use out of your couch! #NapTime #Recover #YouMadeIt

The elves made it, and we hope you did too! Time to relax ♨️ #MerryChristmas

The elves made it, and we hope you did too! Time to relax ♨️ #MerryChristmas

Merry Christmas and happy holidays from all of us to you! 🎄☃️❄️#MerryChristmas #HappyHolidays #LetItSnow

Merry Christmas and happy holidays from all of us to you! 🎄☃️❄️#MerryChristmas #HappyHolidays #LetItSnow

No more acting screwy... it's a big day tomorrow! #Mischief #ElfOnTheShelf #LittleHelpers

No wonder they were complaining about being stuck in the water test department! #Mischief #ElfOnTheShelf #WaterTest #Oops

No wonder they were complaining about being stuck in the water test department! #Mischief #ElfOnTheShelf #WaterTest #Oops

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Videos (show all)

Congratulations to all of our dealers who have completed Circle of Excellence training over the past week! It was a lot of information, examples, and activities. You all did such a fantastic job! @americanwhirlpool @vitaspahottubs #congratulations #youdi
The elves made it, and we hope you did too! Time to relax ♨️ #MerryChristmas
Merry Christmas and happy holidays from all of us to you! 🎄☃️❄️#MerryChristmas #HappyHolidays #LetItSnow
No wonder they were complaining about being stuck in the water test department! #Mischief #ElfOnTheShelf #WaterTest #Oops
Happy First Day of Winter everyone! #Winter #StayWarm #LetItSnow
Look at all the spas!
American Whirlpool Brand Launch
Year Round Swimming Teaser
Announcing Shark Week 2016

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