Kickin It With Kayla D

Plot twist: all those years in dentistry weren’t leading me where I thought they would... they were preparing me for this.

After a crazy few weeks, I’m excited to share that l’ve started a new role as Director, SMB
Medical Solutions at Fiserv !

For most of my career, I’ve been immersed in the dental industry, helping practices grow, solve challenges, and better serve their patients♥️ What I didn’t realize was how much that experience was preparing me for this next chapter.

Now, I get to bring that real-world dental and healthcare knowledge into product strategy, development, training, and sales enablement.

😁I’m especially excited to help build solutions that truly make a difference for providers while coaching and empowering sales teams to better serve the medical and dental communities.

The learning curve has been steep, the acronyms are endless , and the Alani Nu consumption is definitely up →, but I’m energized by the opportunity and grateful for everyone who helped me get here.

✨ Here’s to new challenges, new opportunities, and connecting years of industry experience with innovation.

I’d love to hear from my network: what’s been the biggest career plot twist in your journey?

♣️♦️If anyone is at the Lone Star Dental Conference, stop by to Table 18 and come play some poker with Clover Practice Pay and take home your own deck of cards and enter to win some fun prizes ♠️♥️

Have you ever noticed that the best conversations rarely happen by accident?

Whether you're in sales, marketing, leadership, customer service, or simply introducing yourself at a networking event, scripting matters. And no, that doesn't mean sounding robotic—it means being intentional.

A great script ensures your message is clear, consistent, and focused on the value you bring. It helps you communicate with confidence, ask better questions, overcome objections, and create a memorable experience whether you're speaking in person, on the phone, or through a screen.

The goal isn't to memorize every word. The goal is to know your message so well that it comes across naturally every time.

The most successful professionals don't wing their most important conversations—they prepare for them.

💬 I'd love to learn from this community:
If you have a script that has consistently worked for you—whether it's an opening line, an elevator pitch, a sales conversation, or even a difficult discussion—drop it in the comments! Let's build a thread of ideas that we can all learn from.

Two years ago today, my world changed forever.

As I was boarding a plane to attend the AACA Re-Engage Team Retreat, I got the call that my mom had passed away.

In that moment, everything stopped.

But after the shock settled, I made the hardest decision I've ever had to make—I stayed on the plane.

Not because work was more important than my mom. It never was. But because I knew there was nothing I could do by turning around, and I knew exactly what she would have wanted me to do.

She knew how hard I had worked to get there. Months of planning an Amazing Race for nearly 90 teams. Preparing to speak on a national stage. Pouring my heart into creating an unforgettable experience for others. My mom always believed I was meant for big things, and she never wanted me to shrink my dreams.

So I honored her the only way I knew how: I kept going.

I smiled when I didn't think I could. I led when my heart was breaking. I poured into others while silently carrying the heaviest grief I'd ever known.

The last two years have taught me that grief doesn't disappear—you simply learn how to carry it while continuing to chase the dreams the people who loved you always believed you could achieve.

I hope I've made you proud, Mom.

I miss you every single day. 🤍

Today is a really hard one.

We said goodbye to our sweet Toothless. My little shadow. My Zoom partner. My “unmute yourself” background chaos manager. ❤️🐾

He was with me through so many workdays, meetings, and life moments—usually curled up, snoring, or demanding attention right when I thought I was being professional.

Toothless reminded me, in his own way, not to take life too seriously and to actually step away from the screen and enjoy it. Outside of work matters just as much as what happens inside it.

If you’ve ever thought about fostering or adopting, please do it. These little souls change your life in ways you can’t explain until you’ve lived it.

Rest easy, Toofy. You were my best little coworker. ❤️🌈

Lately, I've found myself reflecting on the people who make growth possible. Every time I do, I come back to one person: my husband.

He's a Ta**us to my Capricorn, a fixer, and without question, my biggest supporter.

Over the years, he's stood behind every career move, every late night, every new opportunity, and every dream I've chased. Because of that support, I've been able to turn around and support him as he launched his own full-time 3D printing business. Watching him build something he's passionate about has reminded me that leadership isn't just about what you accomplish yourself—it's about creating the space for others to accomplish their dreams, too.

The best leaders don't just elevate themselves. They invest in people. They encourage growth. They celebrate wins that aren't their own.

Whether at home or at work, ask yourself:
Are you leading in a way that allows others to thrive?

Because when people feel supported, they're empowered to build incredible things.

People don't buy technology or products—they buy what the technology or product does for them. Sometimes it's saving time. Sometimes it's increasing revenue. Sometimes it's reducing stress and making the day run smoother. The best sales conversations happen when we stop talking about features and start understanding the problem someone is trying to solve.

What's the #1 reason you invest in new technology: time, money, efficiency, growth, or something else? 👇

After 13 years in dentistry, I've worn just about every hat imaginable—from front desk and treatment coordinating to Office Manager, Operations Manager, and Director-level leadership.

Over the next few months, I'll be sharing real-world tips, systems, scripts, leadership lessons, insurance strategies, team development ideas, and the things that actually work in a dental practice.

Before I start creating content, I want to hear from YOU 👇

What would help you most in your role right now?

Drop a comment below. Your feedback will help shape future content so it's practical, actionable, and valuable for dental professionals at every level.

Day 3 at the DEO Conference with Asprodental 🔥

What a strong finish to an incredible few days. This event was all about helping offices see the bigger picture—how simplifying your systems can completely transform your practice.

We had so many great conversations around:
✔️ Saving money by eliminating the need for multiple tools
✔️ Increasing efficiency with fewer clicks and smoother workflows
✔️ Scaling with ease through simple, trainable systems your team can actually use
✔️ Multi-location and enterprise-level visibility with powerful reporting across locations

When everything lives in one fully integrated, dentist-backed cloud platform, growth becomes easier, teams become more confident, and practices run smarter—not harder.

If you didn’t get a chance to stop by or want a deeper dive—schedule a demo NOW at www.asprodental.com/demo.

Let’s show you what’s possible with Asprodental 🚀

Day 2 at the DEO Conference with Asprodental ✔️

Another amazing day connecting with incredible dental offices and showing how the only dentist-backed cloud software is transforming practices everywhere. From streamlining operations to improving efficiency and freeing up valuable time, it’s been exciting to see so many teams discover the power of a fully integrated, all-in-one solution.

We’re all about helping practices grow, scale, and maximize their ROI without the headaches of outdated systems.

If you’re at the conference, there’s still time to connect—and if not, no worries 👇
Message me to schedule a demo and see how Asprodental can elevate your practice.