Hey Im Kerri!
Im a stay at home mum with a home studio offering Cosmetic Eyebrow Tattooing, Eyelash Extension services and more...... My aim is to provide my clients with the the best outcome possible with ensuring I give my best professional advice for your service. When you come to me I want you to feel at home and relaxed, let the stress of your day wash away and let the magic unfold.
Below are all the Terms & Conditions you need to know.
TO MAKE A BOOKING
Bookings are by appointment only. Please SMS me on 0498 155 899 to make a booking or DM through the page. Advanced booking of your service is essential to secure your preferred date and time of treatment. You will be asked to pay a $50.00 ($25.00 will be non-refundable should the cancellation policy apply) deposit in order to secure your scheduled service which needs to be paid within 48 hours of requesting booking.
Booking deposit can be paid by Direct Deposit or Credit Card.
Once paid you will need to send proof of payment, and once received you will be sent a confirmation SMS with your booking details.
A further appointment reminder will be sent by SMS approximately 48 Hours before your scheduled appointment. Please see cancellation policy for further details.
CANCELLATION POLICY
I comprehend life is busy and sometimes unforeseen circumstances may occur resulting in you needing to cancel your appointment. In the event of this happening we appreciate that you provide us with 24hrs hours notice.
Less than 24hrs notice will result in cancellation fee to be retained. If you are unwell with a communicable illness, please contact us ASAP to reschedule your appointment promptly. (Cancellation policy still applies)
If cancellation is made 24 hours before the scheduled appointment the entire booking deposit will be refunded to you upon cancellation.
PUNCTUALITY
Please arrive on time for your scheduled appointment.
If you are late, your appointment may need to be shortened so that your appointment will still end on time if there is another client booked in after you. You will be still charged full price for the services booked.
If you´re late to your appointment more than 30 minutes and haven't made contact, then your appointment is cancelled and the cancellation policy will apply.
REFUNDS
No refunds will be given on services. If you are unhappy with a service please contact me within 48 hours of your appointment to discuss your concerns and for me to address your concerns
Allergic reactions can happen with anyone at any time. Should you have an allergic reaction I will offer a free removal, but no refunds will be given because we simply can't control how your body will react.
A reaction normally occurs within the first 72 hours post service. You will notice the redness and swelling more on the lid as opposed to the actual eye. As a reaction can be very uncomfortable, as well as very unsightly, please contact me as soon as possible and we will arrange an immediate removal.
RIGHT TO REFUSE SALES
I Kerri Asker reserves the right to refuse all sales and all service to anyone for any reason at any time.
