NailxCoven

the disappointment of not being able to get booked in at a desired time. No Shows

If you do not show up to three appointments, you will be required to pay full in advance, but if you still persist you will be blacklisted. Deposits

All Makeup deposits are non refundable. Late arrival

Our scheduling permits the correct amount of time to complete your service. If you expect to be late to your appointment, please inform us as soon as possible. If you arrive 15 minutes late, your appointment will be rescheduled. This is to ensure our client’s scheduled appointments stay on track. Health

If you have a potentially contagious condition on your hands or feet, signs of a fungus or wart for example, we cannot provide services to you until said condition has fully cleared up. We also cannot perform services if open or infected wounds are present. If you have a condition on your hands or feet that you think is suspect, please notify us before the service begins, and we will advise you on whether or not services can be legally and safely performed. Children

Unattended children can be disruptive and dangerous. We use many products that are harmful if ingested or applied to unprotected skin. If you have children under 10 who are not receiving nail services, where possible please keep them safe and leave them at home with a sitter. Children under the age of 15 should be accompanied by a responsible adult. Children under the age of 16 will need parental consent to receive Nail treatments. Extensions of any kind will not be applied to any child under the age of 15. these treatments on such young, tender nails cannot be guaranteed, and could cause temporary or even permanent damage. Guarantee

Enhancements and gel polish manicures are guaranteed for up to Seven days after your appointment; excluding breakages. If you lose an enhancement or notice chips or lifting in the first Seven days, please call us to schedule a free repair. Repairs after 7 days for breakages, tears, and corner breaks are chargeable. Please remember, nails are jewels, not tools. Be kind to your nails and they will look beautiful for weeks after your service. Traditional polish services are not guaranteed. Refunds

If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied at the first available opportunity. Absolutely no refunds will be given after you have left the salon. Mobile Phones

Please be respectful of the people around you who are trying to relax during their nail treatments. Set your phone to vibrate, and use a moderate speaking tone if you need to make a call. Additionally, pay attention to your Technician Having to repeatedly wait for a hand to become disentangled from a mobile phone slows down service times, and can make both you and your nail technician late for your next engagement. We Reserve the Right to Refuse Service To:

-Anyone with a nail condition we suspect may be contagious.

-Anyone with open or infected wounds on the treatment area.

-Anyone in ill health that we suspect may be contagious, or we fear could be further harmed by our services.

-Anyone more than 15 minutes late for an appointment.

-Rude, mean, threatening or disrespectful people



Surveillance:

For your safety, and ours, our premises are monitored with digital video surveillance. Disclaimer:

We are not responsible for lost or damaged personal belongings.