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The Right House

"Originally located on James Street North, the Right House relocated to King Street East in 1875. A new four-story brick building was completed in 1893 at a cost of $100,000. At that time it was the tallest building in Hamilton and became Hamilton's first modern department store.

Before the Right House, there were no modern department stores containing a vast miscellany of products. There were dry goods stores, clothing stores, hardware stores, and other specialized emporiums. The Right House brought it all together under one roof to make for one-stop shopping for the customers. It was the first commercial building to have an elevator for customers.

Other Right House firsts:

First to employ lady clerks. "It was a fortunate and profitable innovation, as the novelty of being served by a lady behind the counter at once attracted an unusual custom to the store."

First in Hamilton to install the overhead cash-carrying system, and first to introduce the pneumatic tube system for making change and authorizing charges.

First private telephone exchange connecting all store departments.

The first large advertisement ever published in a Hamilton newspaper was a seven-page Right House advertisement announcing the news of a big storewide sale.

First to install a readers' club library.

First to stage a fashion show with living models.

First departmental store in Hamilton to adopt the policy of selling all home furnishings on a gradual payment basis.

First to establish a guarantee: "Goods satisfactory or your money refunded"

First to introduce a suburban delivery system.

First department store to establish a charge account system.

First to establish the policy of selling goods at one price, "Goods marked in plain figures and sold at one price only.

According to a Hamilton Herald article from 1928
After a disastrous fire at the next-door Woolworth's store in 1947, the Right House held a fire sale. Almost all of the merchandise was bought by an enterprising man from Toronto (Ed Mirvish) for his new store, Honest Ed's.

Timeline
1951: Store is modernized

1954: Open house held to celebrate renovations

1956: The largest crane ever to operate in downtown Hamilton lifted a nine-ton compressor to the roof to complete the installation of the first air conditioning system of a Hamilton store.

1983: Right House closes."

The Spec

The first photo is from the 1930s

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