Kym Macey- Hair Stylist

Out of office….. Replies will be slow this week. ☀️

With the upcoming holiday period approaching, and with a couple of trips planned myself, I kindly encourage clients to book their next appointments in advance to avoid disappointment, as availability will become more limited during this time.

Additionally, from July onwards, I will be reducing my working week by one day to maintain a better work–life balance. As a result, appointments are likely to fill up more quickly, and I may have limited capacity for last-minute bookings.

Thank you for your continued support and understanding🤍

With the weather heating up next week (hello 30° ☀️🔥), it’s the perfect time to show your hair some extra love with a moisture treatment 💧✨

Heat, sun, and humidity can leave your hair feeling dry, frizzy, and lifeless — and that’s where moisture treatments come in!

💧 Why they’re amazing:
• Deeply hydrates and restores lost moisture
• Smooth frizz and boost shine
• Strengthen and improve elasticity
• Leave hair feeling softer, healthier & more manageable

💧 Perfect for:
Dry, damaged, coloured, permed hair — or if your hair just needs a little pick-me-up 💆‍♀️

Think of it as a big drink of water for your hair… and trust me, your hair will THANK YOU

Here are some treatments I love…..

New prices go live on Monday 1st June 2026

Please let me know asap 🧡

Happy New Year everyone… I will be sending out my new appointment policy by messages just so everyone is aware. Hope 2026 is a good year for all ❤️

New Appointment Policy – Effective January 2026.

From January 2026, I will be introducing a new booking policy that is essential for the continuation of my business.

After many years of being self-employed, I have unfortunately experienced a high number of last-minute cancellations and appointment changes. These come at a significant cost to me as a small business owner, which is why I now need to introduce a 50% deposit for all appointments.

I understand that for some clients this may not be an issue, while for others it may feel like a change. Please know that this decision is not personal—it is purely to protect my business.

As a mobile hairdresser, I carefully plan my days and travel routes to ensure everything runs smoothly. When an appointment is cancelled or moved with less than 48 hours’ notice, it is almost impossible to fill that time. This often leaves large gaps in my day where I am unable to work and unpaid for the time that was reserved specifically for that client. One change can impact my entire schedule, not just my convenience but my income.

I have never enforced deposits before, but it has reached a point where I have no other choice.

Cancellation & Appointment Change Policy

• 48 hours’ notice or less
50% of the appointment cost will be retained.
To book a new appointment, a new 50% deposit will be required to secure the date.

• 24 hours’ notice or less
100% of the appointment cost will be charged.
The remaining balance must be paid before another appointment can be booked.

I will send my bank details or PayPal information once you are ready to book. Please note that your appointment will not be booked until the deposit has been paid. Once the deposit is received, I will confirm this with a message.

If you would like to pay a cash deposit, this must be done at your appointment when booking your next one.

Any existing appointments already booked for January will remain secure. Moving forward, all new bookings will be subject to a 50% deposit.

This policy is no different from other services we all use. When you purchase cinema or theatre tickets, book dental or solicitor appointments, or pay for holidays, refunds are not usually given if you cannot attend. These policies are standard practice to ensure businesses do not lose out—and this is the same principle.

Thank you for your understanding and continued support. It truly means a lot to me and helps me continue providing the best service possible.

If you have any questions please feel free to message me. 😊 ♥️ 😊

Thank you for a great 2025 ❤️

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#2025