Gorgeous Eyes by Mika

Beautiful eyelash styling always improves our mood 🥰🥰

Deposits and Cancellation Policy
Booking
You are required to pay a NON-REFUNDABLE deposit new lashes £30, infill £20 to secure your appointment. This means that you will not receive your deposit no matter what the circumstances are if you cancel your appointment. There are associated costs with making adjustments to deposits as well as time spent, and lost revenue for appointments for the individual technicians should you not attend or cancel your appointment. You are able to move your appointments up to 48 hours before your appointment time.
If you fail to attend without giving 48 hours notice, you will be charged the full amount.
We strongly suggest pre-booking any infills after your service before leaving the salon to ensure you are able to get an appointment at the time and date needed so that you avoid any additional fees for retention loss/grown out lashes. If you do not book your infills in advance, we will not accept responsibility or complaint for lack of appointment slots.
In busy periods like Summer or Christmas, there may be a 4-6 week wait for new appointments. We advise to book in advance and to book your next infill at the end of your appointments.
Our booking system is accessible 24/7 for your convenience and you can amend your bookings up to 48 hours before your appointment time.
Cancellation Policy
Due to the time-sensitive and customized nature of our services, the booking time has been specifically reserved for your appointment. If you must cancel or reschedule an appointment, we ask that you contact us no later than 48 hours before your scheduled appointment. This will allow us to open up the spot for someone on our waiting list. If you cannot provide 48 hours reschedule or cancellation notice, you will be charged the full rate of the service booked.
You will lose your deposit for cancelling your appointment, whether you give adequate notice or not.
Arrival
Please arrive 5 minutes early with clean/makeup-free eyes, brows and lashes (where appropriate to the service). Extra time spent cleaning your lashes for example, will mean less time lashing. You may be charged a 10 pound fee if makeup is heavy and cleaning is required.
If you arrive after your scheduled appointment time, it may not be possible to extend the time available for your booked service; if your service is shortened due to your late arrival, you will still be charged the full cost of the service.
Customers that attend appointments with less than 40% of their lash extensions will be charged for a new full set. Infills are offered on a case-by-case basis at the discretion of the lash technician depending on the lash growth cycle, the number of natural lashes and quality of aftercare/retention.
Please book Infill appointments for no later than 3 calendar weeks from the last appointment.
Refund & Complaints Policy
Your booking fee is used to pay for the lash technicians time, product and other expenses used to provide you with a service.
If you are unhappy with a service, you may contact us within 48 hours of your appointment to discuss your concerns. We will invite you to the salon to assess the problem and find a slot to remedy the issue (if, as per our aftercare guidance, we have suffered a humidity or glue fault which is a very rare occurence).
Any concerns raised after 48 hours from your appointment, or if you have failed to follow the proper aftercare instructions, will be charged at full price for any additional services rendered.
Patch Test
Please pop in the salon for a patch test at least 24 hours prior to treatment for additional peace of mind.
We do not change our products regularly and as a result, once you have had a patch test carried out and or a treatment with no adverse reactions you can be more confident for future bookings. You do not need to book or call ahead (but do check our opening times!).
Out of Hours Appointments
Certain circumstances and seasons may leave you in a panic to squeeze in a last-minute lash appointment that is outside of our normal business hours. After-hours appointments may be available on a case by case basis for an additional £20 fee. Please contact us directly to schedule your after-hours appointment.

Isn't it beautiful 🥰🥰

This beautiful lady came to me with an idea for the look of her eyes 😊🥰
Well girl, that was a really good idea. You look really amazing
Thank you for your trust in me 💎💎🥰🥰

Making my ladies' dreams come true is pure pleasure for me. Beautiful look, isn't it 🥰💎🥰

Full Volume. Isn't this beautiful? 🥰🥰

It was pure pleasure for me to highlight her beauty 🥰🥰

Refill after a long break. Back to the beautiful look 😘😘