Elovate Charity Services
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Donations. Dealt with. At Telebank Limited we strongly believe in continuous development, not only with our processes and systems but for our customers too.
We build strong, long-lasting relationships with all of our customers to ensure all your needs are met accurately & efficiently. We offer a wide range of services some of which are listed below. Response Handling Services
Real Time Online Reporting System (accessible 24/7)
Database Web Build and Design
Response Handling via Post, Web, Phone, SMS
Accurate and Fast Data Capture
Daily Donation Processing
Daily Thanking & Banking Services
E-Thanking
Online Credit Card Verification (SAGE PAY – PCI Compliant)
Daily Merchandise & Virtual Gift Fulfilment
Raffles Processing
Membership Processing
Direct Debit Data Capture and Verification
Post Room Services – batching, returns & whitemail
Inbound & Outbound Call Services – helpline, brochure line, etc
High Speed Scanning & Data Storage Facility
Storage / Archiving
Database Management and Cleansing
Surveys, Redemptions, Feedback Forms
Readers offers – Newspapers, Magazines, etc
100,000sq ft Warehouse Facility & Onsite Courier
01/09/2025
Our commitment to the charity sector isn’t changing, but where you’ll see our updates is.
We’re bringing our charity content onto the main Elovate channel, so you can see the full picture of the support we provide. You’ll still find the same sector insights, supporter stories and service updates, alongside inspiration from other industries we work with.
This change means we can share even more ideas, resources and best practices to help charities like yours create greater impact.
Follow us here on Elovate to stay connected.
29/08/2025
Only 50% of UK adults gave to charity in 2024, according to the latest Charities Aid Foundation (CAF) Giving Report. That’s 4 million fewer donors than in 2023, and yet demand for services keeps rising.
Elovate helps charities do more with less, from smarter donation processing to high-impact virtual gifts and cost-effective contact centre support.
See how Elovate can support your charity operations: https://www.elovate.co.uk/charity/
26/08/2025
In 2024, 61% of UK charities used AI tools in their everyday work, yet only 25% of small charities considered AI a strategic priority according to the Charity Excellence Framework.
Elovate combines AI-powered automation with human-led contact centre services, so charities can benefit from tech without losing the human touch.
Learn more about our Contact Centre service: https://www.elovate.co.uk/charity/contact-centre/
Just 36% of 16 to 24-year-olds donated to charity in 2024, the lowest rate of any age group, according to the UK Giving Report 2025 created by the Charities Aid Foundation (CAF).
Elovate’s digital-first tools help charities engage younger audiences through mobile-friendly giving journeys, online donations, and instant-impact virtual gifts.
See how Elovate is supporting the next generation of giving:
https://www.elovate.co.uk/charity/virtual-gifts/
23/07/2025
We’ve been working with RNIB since 2008, providing customised, comprehensive charity services that perfectly meet their growing needs.
From handling general donations, campaigns and event management to Gift Aid, third-party integrations and raffle ticket sales… we do it all.
Find out more: https://www.elovate.co.uk/story/rnib/
Everything you need to engage with your supporters, delivered just the way you want it – quickly, accurately and effectively.
Our expert solutions include:
✅ Print-on-Demand
✅ Personalised Print
✅ Digital Workflows
✅ Print Hub
Take a look at our print services: https://www.elovate.co.uk/charity/digital-print-fulfilment/
15/07/2025
Working with a fulfilment partner shouldn’t be a leap of faith.
We’re trusted partners of charities, including Parkinson's UK, Macmillan Cancer Support, British Red Cross and many, many more.
Explore our partner success stories: https://www.elovate.co.uk/stories/?_sft_division=charity&_sft_category=case-studies
13/06/2025
Royal Mail has announced changes to its delivery services & account terms – effective July 2025.
In a nutshell:
✅ Changes to 2nd Class & Economy Delivery
✅ Postal Emergency Communication Facility will close
✅ Diversion Service delivered as 2nd Class
✅ New PPI design
We’re here to help with how these changes affect your services.
Find the full changes here: https://www.elovate.co.uk/story/update-changes-to-royal-mail-delivery-and-terms/
11/06/2025
Challenging times – Creative solutions
The theme of this year’s CRA Conference 25-26 June is at the heart of what we do:
Providing fast, accurate and scalable fulfilment for charities, all while helping streamline operations, reduce costs and deliver a good experience.
Swing by Stand 40 for a chat.
Find out more https://www.elovate.co.uk/story/join-elovate-at-the-cra-conference-2025/
Our York print room has been buzzing since the arrival of our new machines—sharper, faster, greener.
We've upgraded to deliver even better quality, quicker turnarounds, and more sustainable print.
Click the link to learn more about our investment in print technology—enhancing quality, boosting speed, and cutting waste.
https://www.elovate.co.uk/story/sharper-faster-greener/
Click here to claim your Sponsored Listing.
Address
126 Fairlie Road
Slough
SL14PY
Opening Hours
| Monday | 9am - 5:30pm |
| Tuesday | 9am - 5:30pm |
| Wednesday | 9am - 5:30pm |
| Thursday | 9am - 5:30pm |
| Friday | 9am - 5:30pm |
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