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EBO builds bespoke AI solutions to help you create long lasting relationships with your customers. Today, customers have never been more powerful.

EBO is an international leader in AI-powered customer engagement solutions, building custom Virtual Agents that automate millions of real-time interactions, enable human-like conversations in 100+ languages, and integrate with enterprise systems. They want a business to serve their needs smoothly and instantly. They want to see products that are relevant to their needs as well as agents who can so

17/06/2026

💫 🎉 Big news for ADHD services across the NHS.

EBO’s Patient Engaged ADHD Digital Pathway is now listed on the Health Innovation East Midlands digital neurodiversity innovation showcase.

Designed to support NHS ADHD services, EBO’s AI-powered patient engagement solution enables proactive engagement, waiting list validation, structured data collection, earlier risk identification, and continuous patient communication and support across the pathway.

👀 Learn more about the ADHD digital pathway: https://digital-for-neurodiversity.co.uk/innovation/ebo

16/06/2026

Excited to announce that Liz Ashall-Payne, Founder and CEO of ORCHA, will be joining EBO's upcoming webinar:

🎙️ The Way In: Making NHS Navigation Work

Drawing on ORCHA’s expertise in digital health assessment and assurance, Liz will share insights on:

✔ What safe AI means in the context of NHS patient access

✔ Evaluating digital health tools through a clinical safety and governance lens

✔ Building trust in AI-enabled navigation pathways

✔ Key considerations for NHS organisations deploying AI-powered services

✔ How to balance innovation with patient safety and assurance

📌 The session will conclude with a live Q&A, giving attendees the opportunity to put their questions directly to the panel.

We look forward to seeing you there!
🔗 Register here: https://content.ebo.ai/digital-front-door-webinar

15/06/2026

👏 Join us in welcoming Conrad Aquilina to EBO as our new Financial Services Director.

Conrad brings over 15 years of senior leadership experience across technology, commercial strategy, and large-scale transformation, with a proven track record of delivering impact across regulated industries.

At EBO, Conrad will lead our vertical and support our expansion across the UK, Greece, and Cyprus, helping financial institutions unlock AI-driven customer engagement and next-level fraud protection.

Reflecting on his decision to join EBO, he shared:

“I joined EBO because I believe the product is genuinely different. Backing something you truly believe in, in markets that are ready for it, is the most exciting place to be.”

In his free time, Conrad is grounded by family and fuelled by a lifelong passion for football, Metallica, and the Italian way of life.

Welcome to the team, Conrad! 💫 Excited for the journey ahead.

11/06/2026

🔵 The NHS ROI Calculator, developed by EBO and designed exclusively for teams, is now LIVE!

How it works in 3 simple steps:

1️⃣ Use the sliders to estimate potential savings based on your Trust’s appointment volumes, DNA rate, and assessment activity.

2️⃣ Review your estimated savings.

3️⃣ Complete the form to receive your tailored NHS savings report.

https://healthcare.ebo.ai/solutions/nhs-roi-calcalator/

09/06/2026

Excited to have Jonathan Sweeney, Head of Digital Delivery at Hertfordshire Partnership University NHS Foundation Trust (HPFT), joining us for our upcoming webinar:

🎙️ The Way In: Making NHS Navigation Work

Jonathan leads digital delivery at HPFT and will share what it takes to move from digital ambition to operational reality within an NHS Trust.

📌 Hear first-hand about HPFT’s experience implementing digital access solutions, including a digital front door, the thinking behind adopting AI in patient access, lessons learned throughout implementation, and what successful deployment looks like in practice.

📌 This is a great opportunity for NHS digital, operational, transformation, and access leaders to gain practical insights from a Trust actively shaping its approach to the future of patient navigation and access.

🔗 Register now to receive the joining link: https://content.ebo.ai/digital-front-door-webinar

08/06/2026

How do we turn the vision of neighbourhood health into practical, joined-up care that improves access, outcomes and patient experience?

👀 Read insights from Nadia Kuftinoff, Healthcare Transformation Lead at EBO and former NHS Digital Transformation Lead, on what it takes to create more consistent patient experiences and the “magic formula” behind successful implementation.

https://healthcare.ebo.ai/2026/06/07/powering-the-next-phase-of-neighbourhood-health/

05/06/2026

Join us in giving a very warm welcome to Isaac Fagbemi as he joins the EBO team as our new Account Executive! 👏

Isaac brings extensive experience across commercial strategy, business development, and partnerships, with a strong track record in healthcare, diagnostics, and professional services.

Most recently, he served as Commercial Lead at Salient Bio, where he played a key role in building strategic partnerships, driving pipeline growth, and supporting the launch of innovative testing services.

With expertise spanning commercial strategy, B2B partnerships, enterprise sales, stakeholder engagement, and long-term account development, Isaac will be a fantastic addition to our mission of transforming through digital innovation.

Outside of work, you’ll find him ✈️ flying Cessnas, running, travelling, and embracing any opportunity to get outdoors.

Welcome to the team, Isaac! 🥳

04/06/2026

📌 What does safe, scalable AI look like in NHS patient access?

Join a live expert panel with Richard Samuel, Nadia Kuftinoff (EBO), Liz Ashall-Payne (ORCHA) , and Jonathan Sweeney ( Hertfordshire Partnership University NHS Foundation Trust ) exploring how NHS organisations are moving beyond traditional access routes to build a truly intelligent digital front door that improves patient access, navigation, and experience.

This session will explore:

• AI governance and clinical assurance in NHS services
• Practical insights into NHS digital front doors
• Trusted frameworks for safe digital navigation from ORCHA
• Live demo of EBO’s Single Point of Access and Navigation (SPAN) solution

👥 Designed for NHS digital, operational, and transformation teams.
🔗 Register to receive your joining link. https://content.ebo.ai/digital-front-door-webinar

03/06/2026

It’s official… 💫

EBO and The Conexus Group have partnered to accelerate AI adoption across and , helping organisations move from AI exploration to real, production-ready deployment.

Together, we’re combining Conexus’ deep industry knowledge and strategic advisory capabilities with EBO’s advanced AI technology and infrastructure to help operators accelerate AI adoption, streamline operations, and enhance customer engagement at scale.

Commenting on the partnership, Rob Dowling, Co-Founder & CEO at Conexus, added:

“At Conexus, we’ve seen a lot of organisations get stuck in the same place; interested in AI but unsure how to embed it into day-to-day operations without creating risk or chaos in existing teams. EBO’s technology gives us something tangible to build around.”

📌 Discover more about the partnership here and what Dr. Gege Gatt had to say 👉 https://www.ebo.ai/igaming/ebo-and-conexus-partner-to-accelerate-ai-adoption-and-customer-engagement-across-fintech-and-igaming/

Why iGaming Operators can no longer afford to ignore AI in customer service 02/06/2026

📌 One AI narrative that has aged poorly is the idea that automation is mainly about reducing headcount.

The evidence from iGaming operators deploying AI at scale tells a far more nuanced story.

Thanks to SiGMA World for featuring us.
👀 Read the full story to learn more about this shift across . https://sigma.world/news/igaming-operators-ai-customer-service/

Why iGaming Operators can no longer afford to ignore AI in customer service AI is reshaping iGaming customer service. Operators now face a new challenge: choosing the right AI strategy and deployment model.

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