E-Project - Erraz D. Azarcon

3 Business from the Philippines that has unique customer service that made an impact in their success

1. BDO

What make their costumer service special:

BDO’s customer service stands out because of its accessibility, multi-channel support, and integration of digital and physical banking. Customers can easily reach assistance through a 24/7 hotline, email, branches, and online platforms, making help available anytime and anywhere. BDO combines its wide network of branches with user-friendly mobile and online banking services, allowing customers to choose how they want to be served. Their system focuses on fast handling of inquiries, real-time transactions, and secure account support, ensuring convenience and reliability. This balance of personal service and modern technology makes BDO’s customer experience flexible and customer-centered.

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2. TOYOTA
What make their costumer service special:

Toyota Customer Service Description:
Toyota’s customer service is special because it focuses on quality, reliability, and customer satisfaction at every stage of ownership. They provide highly trained technicians, genuine parts, and advanced service tools to ensure vehicles are maintained at the highest standard. Toyota also offers fast and convenient services like one-hour express maintenance, nationwide service centers, and digital tools such as mobile apps for easy booking and tracking. In addition, their free service campaigns, maintenance reminders, and roadside assistance give customers peace of mind and a worry-free driving experience.

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3. NIKE

What make their costumer service special:

Nike Customer Service Description:
Nike’s customer service is special because it focuses on personalization, convenience, and strong customer connection. They offer easy online and in-store support, fast shipping, and simple return policies, making shopping hassle-free. Nike also uses digital tools like the Nike App for order tracking, exclusive access, and personalized recommendations. In addition, their friendly support team, quick response to concerns, and engagement through social media and community programs help build trust and loyalty with customers.

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Calamansi & Mint Cooler

Recipe & Ingredients

- Base: 1/4 cup Fresh Calamansi Juice (squeezed from ripe calamansi, seeds removed)
- Aromatic: 5-6 Fresh Mint Leaves (muddled at the bottom)
- Sweetener: 1.5 tbsp Brown Sugar Syrup (1:1 brown sugar and water ratio)
- Fizz: Top with cold sparkling water or Royal Tru-Orange
- Garnish: Thin calamansi slices and extra mint sprig

Costing

- Ripe Calamansi (1kg): ₱80.00 - ₱100.00 (Cost per serving: ₱8.00)
- Mint: ₱20.00 Small bundle (Cost per serving: ₱3.00)
- Sparkling Water/Royal Tru-Orange: ₱60.00 1.5L (Cost per serving: ₱7.00)
- Brown Sugar Syrup: ₱50.00 1kg Brown Sugar (Cost per serving: ₱2.00)
- Ice & Garnish: ₱3.00 per serving
Total Cost per serving: ₱23.00
SRP: ₱70.00

Where to Get Supplies

- Calamansi & Mint: TATC ( Public Market )
- Sparkling Water/Royal Tru-Orange: SM City Roxas Supermarket or Puregold
- Brown Sugar: injap Roxas city

Pineapple & Pandan Fizz

Recipe & Ingredients

- Base: 1/3 cup Fresh Pineapple Purée (blended ripe pineapple chunks, strained)
- Aromatic: 1 tsp Pandan Extract (or 2 fresh pandan leaves, tied in a knot and steeped)
- Sweetener: 1 tbsp Coconut Sugar Syrup (1:1 coconut sugar and water ratio)
- Fizz: Top with cold Coca-Cola or Sprite
- Garnish: Pineapple wedges and a pandan leaf twist

Costing

- Ripe Pineapple (1pc ~1.5kg): ₱60.00 - ₱80.00 (Cost per serving: ₱7.00)
- Pandan (fresh leaves/extract): ₱15.00 Small bundle or ₱30.00 100ml extract (Cost per serving: ₱2.50)
- Coca-Cola/Sprite: ₱58.00 1.5L (Cost per serving: ₱6.50)
- Coconut Sugar Syrup: ₱60.00 1kg Coconut Sugar (Cost per serving: ₱2.00)
- Ice & Garnish: ₱3.00 per serving
Total Cost per serving: ₱21.00
SRP: ₱65.00

Where to Get Supplies

- Pineapple & Pandan: TATC (Public Market) – overripe pineapples are cheaper and sweeter for purée
- Coca-Cola/Sprite: SM City Roxas Supermarket or Injap Supermarket
- Coconut Sugar: Local public market stalls or Puregold Roxas

"Coffee is featured in an ad with a minimalist forest theme, using natural-inspired design elements to make the product stand out prominently and beautifully."

"I will create a poster for fried chicken, highlighting its crispy, golden texture while framing it with a sweet theme perfect as a thoughtful gift for loved ones."

"I will produce a minimalist photography-style ad poster for milkshake, crafted to deliver a cool, elegant aesthetic that emphasizes the product’s luxurious appeal."

Mode of payment.

Milktea Central Direct Supplier-Wholesaler DAVAO 📍𝐕𝐢𝐬𝐢𝐭 𝐔𝐬:
102 H Bldg. V.mapa St. katabi ng Hayashi breads V.Mapa. Bajada, Davao City

Order Here: https://collshp.com/milkteacentralsupplier467?view=storefront

SUPPLIER OF MILKTEA•FRUIT SODA•MILKSHAKE•ICED COFFEE•FRAPPE•PACKAGING•CUP PRINTING.