Hair By Katelyn Ravago

BOOKING A COLOR APPOINTMENT
Starting July 1st 2021, to book a service you will need to either pay a NON- REFUNDABLE deposit that will go towards your scheduled service price, or give a credit/debit card number to be put on file. LATE ARRIVALS
I ask that all clients call or text me to notify me if you are running late for your scheduled appointment. If I have not been able to contact you 15 minutes into your appointment time, you will be then considered a “no show” and the spot will be reopened for clients who want to book. Clients who arrive late for their appointments may have their services adjusted to fit the remaining time. NO SHOWS
If a client does not show up for their scheduled appointment, the deposit you made will be kept, and if a deposit was not made then the credit/debit card on file will be charged. If you are a no show, without an emergency a card MUST be put on file in order to reschedule. CANCELLATIONS
I require a 24-Hour notice for penalty free cancellation of appointments. Clients may cancel their appointments by calling or texting 229-894-3244. Clients who cancel less than 24-hours will be charged a cancellation fee. I do understand completely that things happened and emergencies do come up, and those will be exempt from the fee. PAYMENTS
All services MUST be paid for at the time of the scheduled appointment, unless discussed beforehand. Thank you, If you have any questions please contact me. (229) 894-3244
[email protected]