The E experience

ur deposit goes towards your service and holds your appointment time. Deposits are non-refundable, non-transferable and may be used toward a different date and time if appointment is rescheduled with a 7 day notice. Please review our cancellation policy below prior to booking with The E Experience! Please read this policy to ensure you understand before booking any appointments with The E Experience. Should you cancel your appointment within 12 hours of your appointment, or no call/no show, you will not only forfeit your booking deposit but will also be required to pay the full balance of your missed appointment cost before you can re-book with us. Once you pay the full cost of your original missed appointment, another deposit must be paid which will go toward the new appointment cost to book another appointment. As usual, the balance of the new appointment cost is due at the time of new appointment. The reason for this policy is that we remain booked for all services listed. While we are grateful for our clients, timely and efficient service is a must for us to provide outstanding customer service to everyone. If you fail to comply with these policies we are unable to service everyone in a fair and efficient way. Customer satisfaction is our highest priority, and these policies exist to give all clients the absolute best experience possible. As a result, we will not rush your appointment or others. Therefore if you are more than 15 minutes late to your appointment you will forfeit your deposit and be required to pay the full balance of your appointment before you can re-book. There will be no exceptions to this policy. By booking your appointment with The E Experience, you acknowledge that you have read, understand and agree to the Deposit, Reschedule, Cancellation and Booking policy.