Philosophē Hair Studio﹠Shop

Education never stops ✨
Part of what makes our team so special is the desire to grow and learn- whether my stylists are fresh out of school or a decade into their careers, we are constantly evolving. Being able to move with the industry while keeping our standards high, our clients involved, and our knowledge expanding is what keeps the bar moving higher for us.

These last few months have shown me that not only is my team capable of adapting, they are beyond capable of growth and discipline to provide the best services in our area. I’m beyond proud of what we’ve built this last year, but more specifically these last 3 months! We are off to a great start thanks to the brands and partnerships we have behind us, and it’s only going to get better from here ✨

I debated on whether I wanted to post this… it’s been a challenging week, and being so new to business ownership, it feels risky to share the things that make me uncomfortable. But it’s honest, and beyond being a space where you can trust us with your hair, we are human beings. We are not perfect, but everyday we are trying to be better than the day before.

We recently had a situation where we lost a client because we enforced one of our policies. We didn’t lose a client because we messed up someone’s hair, or they waited too long to be seen, or they had a bad experience. It was because we enforced a policy that is listed on our website, our social media pages, and our booking site.

What’s harder for me is that I did my best to approach the situation with so much grace and kindness, and this incident in particular was not the first occurrence for the client involved. We had let it go without enforcing said policy before, and that’s absolutely not the client’s fault- this is where my learning opportunity as a salon owner comes in!

If we don’t enforce our policies the same way across the board, we become inconsistent. People expect that since it was okay before, it’ll be okay in the future. And that was a boundary I wasn’t setting properly.

So does it hurt to lose someone over a policy that’s meant to protect our time, our environment, and our other clients/stylists? Absolutely. But does it also make way for the clients that are aligned with us and our values? Yes! And this is what keeps us going and growing.

I’m so grateful to everyone who has been with us. In the last year and especially the last few weeks, we’ve received countless beautiful reviews about the new environment we’ve created. I’m so proud of that. And I hope you guys don’t mind that I’ve shared this with you, but I just want you to know this is why we will only continue to grow. Because we are learning and evolving, and we lead with empathy at our core.

Please read our policies. Please respect our stylists. We are moms, daughters, sisters, friends. Humans. And we are honored to treat every single person that comes into our space with kindness. 🫶�

Steph Sherrick | MA Hairstylist. let us work some magic on her! She had permanent black in between her pink, so before we even started we had to do a color remover and a bleach wash. But the results speak for themselves 😘✨

WEDDING DAY AT THE SALON!
I absolutely adore wedding season. This year I’ve been so blessed to be a part of quite a few special days, and I still have a couple left on the books!

I wish I could have gotten more photos and videos of the group today, but nonetheless it was fun to show what goes into prepping the space for a bridal party.

It’s so important that our brides and their families feel special when doing an in-house service with us, so I tried to cover my bases in prepping! Food, refreshments, and goodie bags are just a small token of my appreciation for the trust in creating looks and experiences that they’ll (hopefully) look back on fondly!

Thank you to my amazing junior stylist LIV | MA STYLIST🩷 for prepping with me and keeping our day and timeline smooth. Truly couldn’t do these types of things without you. 💗💗💗

We still have some wedding dates available for next year! Please reach out ASAP if you’re interested in a trial/consultation ✨

Finally got around to uploading the curly cut I did on my cousin! We have SO many curly clients, so I thought it would be fun to share a little bit of the process and the reasoning behind some of the choices we make.

There’s truly nothing more satisfying than shaping and styling curls- especially for clients who don’t realize just how curly their hair can get!

Styled entirely using the DESIGNME Hair BOUNCE.ME line! Started with the shampoo and conditioner, applied their curl balm while the hair was still very wet, and applied their spray gel section by section before forming the curls with my curl brush (bought online but soon to be available in-salon!) I finished off with their BOUNCE.ME curl mousse before diffusing for a touchable, frizz-free and bouncy finish!

Pro tips:
-Applying products while the hair is still wet enough to make that “squelching” sound is key to best product absorption/minimal frizz

-Microfiber towels for scrunching/hair wrapping! Wet brushes, hand scrunching, and cotton t-shirts work great if you don’t have a curl brush or microfiber towels.

-Using the curl brush for volume is easy- pull up at the root from under the hair for volume, pull down from the top of the section for less

- Keep spraying your hair with water if it starts to dry while styling! This is the best way to keep it looking frizz-free

-Diffusing is not necessary- sometimes I love my air-dried curls more because I gave them time to set on their own!

Okay voiceovers are tough so let me add some additional info for you below that I didn’t have time to include!

✨ALL of our foil services include a gloss, no need to look for that in add-ons.

✨The blowdry/haircut add-ons are there because everyone likes their hair finished differently, and including a blowdry into every service isn’t customizable for a lot of clients. We will ALWAYS make sure you can see your color before you leave regardless of the finish you select.
*When booking with Neli, blowdry/finishing services are already included due to her shifting to a one-on-one/no double-booking practice. Haircuts and treatments still need to be added on with her if desired*

✨Our cancellation policy is there to protect everyone. With us being so busy, a no-show/late cancellation takes from the livelihood of our team and takes a space from a client who would have loved to fill it with enough notice. Please be courteous.

✨We will always work within your budget! If you see our pricing and need things to be a little more customized to work within a set budget, reach out to us so we can discuss alternative services that can discuss how to get you your desired result for your appointment.

✨Our loyalty and referral program is live! This means every dollar you spend now goes towards earning points/dollars towards your next services. You’ll automatically be enrolled when you come in for your appointment, nothing needed on your part! Referral codes from friends should be added into the checkout option so that you can receive the referral gift. If you don’t have a code but were referred by a friend, reach out to us!

Thank you for graciously accepting the recent changes we’ve made- all of these things have been implemented to better your experience and give back the value you give to us. We are grateful 🫶🏻❤️

When you love your coworkers so much that you hang out together on days off!

As a salon owner, it’s of course super important to have boundaries so that you can lead the team, but what I tell everyone is that I was a stylist first.

Me and half of this team knew and worked together for years before I bought the salon, and that level of friendship and trust needs room to flourish even when boundaries shift. I think it’s part of why our culture is so amazing- there’s no pettiness, no gossiping, no fear of speaking about things that are or are not working. That tells me that I’ve cultivated a space where we can trust and have fun with each other while still respecting our individual roles when we get back to work.

We’ve been closed for the last week, and I wish I could have gotten more clips of us all together, but here’s a slice of what we got up to while on our break!

We’re back at the salon as of tomorrow and I’m SO beyond excited to show you all the transformation that the salon underwent. We feel so refreshed and ready to give you our best 🫶🏻 I hope you all had an amazing 4th of July weekend, our new booking is live in our bio and the salon is going to feel SO good when you walk in for your appointment.

Updates coming soon ✨❤️