Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa

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I have been a member of the South Miami Hand and Stone for two and a half years. I have been a loyal customer, have promoted the store to the public and have purchased many gift cards for friends and family. On February 28th I went in for a massage at 3 pm. I was 15 minutes early so when it became 3:15, I went up to the front desk to ask about my appointment and if I would get my full 50 minutes. I was assured I would. My masseuse came to get me and my massage started around 3:09. It ended at 3:55. I asked my masseuse if I got my full time. She told me I was shorted 4 minutes, and did I want to keep going? By that point, the spell was broken so I said no. I got dressed, went to the restroom and went out to the front desk to pay. The receptionist asked me how my massage was. I told her it started late and ended early. She had no response, so I paid for my massage and left less tip than normal. The day after, I called and spoke to the receptionist about what happened. She asked me to hold, and then came back and said she'd spoken to the therapist and that I got MORE than my 50 minutes. I asked to speak to a manager (Gus) who told me that he cleaned up my room and that I was in there past 4 p.m. I checked my receipt. I checked out at the front desk at 4 p.m., and this was after getting dressed and using the rest room. So, not only was I shorted on time, I now had TWO Hand and Stone employees telling me I was lying about my experience. Gus finally relented that I had been shorted on time. "We'll give you an extra four minutes on your next visit" he told me. I told him that was not the point at all. I was so upset, I went into Hand and Stone in person. Gus remembered me and my story. I told him I was upset about the whole experience. "You shouldn't be," he told me. So, now I have a guy "ManSplaining" to me how I should feel. I told him Hand and Stone had THREE chances to make this right- at the check out and with the 2 people I spoke to on the phone- and they failed. He did not validate that I had a point, was right or offer any solution. I'm not sure who the franchisee is at this Hand and Stone in South Miami, but they need to know their store is being mismanaged and they are about to lose a valued customer.

Hand & Stone Massage and Facial Spa in Cherry Creek provides professional spa experiences at affordable prices, seven days a week. Call us at (303) 394-4444 and visit us at 250 Columbine Street!

Hand & Stone Massage and Facial Spa in Cherry Creek provides professional spa experiences at affordable prices, seven days a week. Call us at (303) 394-4444 and visit us at 242 Milwaukee Street!

April 25 - Our certified Massa

Our certified Massage Therapists will personalize a quality, therapeutic, and customized Massage for your relaxation and overall wellness - making it just right for you!

FACIAL FRIDAY SERIES: At home with Dermalogica Brightening Facial Treatment!

The following products were used in Jaclyn's video:
• Precleanse Balm - balm-to-oil emulsifier
• Intensive Moisture Cleanser Nourishing Cleanser
• Daily Superfoliant Resurfacing, Anti-Pollution Powder Exfoliant
• BioLumin-C Serum Brightening Vitamin C Serum
• BioLumin-C Eye Serum Brightening Vitamin C Eye Serum
• Intensive Moisture Balance Ultra-Nourishing Moisturizer
• Sound Sleep Cocoon Transformative Night Gel-Cream
• Prisma Protect SPF30 Light-Activated Skin Defense

Don't forget to like, comment and share our video!

WORK FROM HOME SERIES: Water is vital for our health but during times of distress, it is even more important to stay hydrated. Your body needs water to function. Increasing water intake can make your body process more efficiently, which is important for the immune system. Plus, you’ll have to use the restroom more often which means, more hand washing! 🧼👏🏽

SERVICE SPOTLIGHT: Our Power of Nature Himalayan Massage, is a powerful combo providing the ultimate soothing, healing, and relaxing massage with the benefits of nature - Himalayan salt stones and CBD oil. Both help to impart deep healing benefits while creating a sense of peace and a deeper feeling of relaxation.

During these unprecedented times, support your favorite, local business by purchasing a gift card to use once they re-open. We are all in this together! 💙

WORK FROM HOME SERIES: While working from home, try to sit in a tall back chair for support, and adding in a few stretches during the day, can help mitigate any potential back pain. Because the back is a big area to stretch, we suggest sitting on the floor for this one:
-While sitting cross-legged (only if it is comfortable) tilt your spine to each side by reaching to the ceiling with one elbow and the floor with the other, then switch.
-Next, hug yourself and twist your spine as far as you can go each way.
-Lean forward over your legs and then lean back over a pillow or bolster (if comfortable).
Remember to move gently into the end of each movement—no need to bounce or push it past your comfort level!

📢 FACIAL FRIDAY ALERT - COMING SOON! 📢
Our FIRST In-Home MySkinKit!

We are so excited to bring you this new service in partnership with @Dermalogica - knowing that our members and guests cannot come to the spa to get their favorite products, we are bringing them to you!

Get your smartphones 📱 ready:
IT'S EASY: You will click on the link to take our SKIN QUIZ - we will use the results to tailor a skin care regimen just for you!;
SUBSCRIBE: Your customized MySkin Seeker Kit will ship right to you and automatically replenishes every month!

WELLNESS TIPS SERIES: Tired eyes? If you are staring at a your computer screen all day, it is probably causing you some eye strain. This is a great way to provide a little soothing relief: Rub your hands together until they get warm from your body heat. Place your palms over your eyes and keep them there for a bit for some much needed relaxation.

APRIL 14 - SERVICE SPOTLIGHT:

SERVICE SPOTLIGHT: Our Amber LED Rosacea Facial with NuFACE! Microcurrents reduce redness, inflammation and the appearance of blood vessels, providing soothing relief for irritated, red, and sensitive skin. Our NuFACE component helps to contour the face while increasing circulation and ATP production - improving skin function.

WORKING FROM HOME SERIES: Missing lunch dates and conversations with your co-workers? Give your friends a call or try a video conference lunch date once a week to stay connected!

Happy Easter from your friends at Hand & Stone!

Check out this week's Facial Friday Series on our blog! This week: At home with our ClarityRx Well-Being Facial! https://handandstone.com/blog/well-being-mini-facial-at-home?utm_source=hootsuite&utm_medium=&utm_term=&utm_content=&utm_campaign=

PRODUCT INFO: The following ClarityRx Products were used by Lindsay in this mini-facial:
~ Cleanse Daily
~ Restore It
~ Live + Be Well Mask
~ Take Your Vitamins
~ Apple a Day
~ Nourish Your Skin

WELLNESS TIPS - Self Care: Improving focus and productivity ~ This technique is simple and basic, yet full of awareness.

https://handandstone.com/blog/massage-monday-improving-focus-and-productivity?utm_source=hootsuite&utm_medium=&utm_term=&utm_content=&utm_campaign=

We wish our friends and their families a Happy Passover!

SERVICE SPOTLIGHT: Our Exceptional Well-Being Facial featuring Clarity Rx - Probiotic + Pink Himalayan Salt Mask is a luxurious, tranquil facial service designed to impart warmth and deep relaxation while giving your skin a rejuvenated glow!

WORKING FROM HOME SERIES: Shoulder stretches! Walk through a doorway with your hands out at shoulder level. Relax your shoulders as you stretch your arms back. If this is not enough of a stretch, move your hands up and down the doorway from head to waist height to stretch out the entire Pectoralis Major Muscle.

In times like these, it is important to appreciate what we have. We want our clients to know that we appreciate each and every one of you. We miss you terribly, and cannot wait to see you again. From our staff to your homes, we wish you health, safety and serenity. We will see you soon! 💙

FACIAL FRIDAY SERIES: At home with Clarity Rx - Acne Prone Skin Facial Treatment!
PRODUCT INFO ~ Jaclyn used the following products from Clarity's Rx Skin Care Line:
*Cleanse Daily™ Vitamin-Infused Cleanser
*DOWN+DIRTY™
*Fix It™ – 2% Pore Perfecting Solution
*Live + Be Well™ Probiotic + Pink Himalayan Salt Mask
*Call Me in the Morning™ – Soothing Recovery Cream
Don't forget to like, comment and share our video!

In this week’s Blog, learn how to perform a NuFACE facial lift at home using the popular NuFACE mini and Hydrating Gel Primer! This lifting and toning treatment is clinically tested to improve facial contour and skin tone in just five minutes.

Learn more here: https://handandstone.com/blog/nuface-5-minute-facial-lift-at-home

If you love our facials featuring NuFACE, you won’t want to miss our virtual, Hand & Stone exclusive Lifting Party! Charge up your NuFACE devices and get ready to lift alongside NuFACE CEO & Co-Founder Tera Valdez this Monday April 6th at 7 p.m. EST. This interactive NuFACE demo will show you how to 'spa-at-home' and boost your skincare regimen with the power of microcurrent.
Register here: https://zoom.us/meeting/register/vJcrc-2ppj4q0vL5LR3HR8ocOsdmpxZQ8A

April is Rosacea Awareness Month! The following could be triggering your Rosacea:
🔆Sunlight
🔆Stress
🔆Heat
🔆Alcohol, especially red wine
🔆Spicy foods
🔆Some skincare, hair care, or makeup products
🔆Wind and cold
🔆Some medicines
🔆Exercise
Knowing your triggers and making some simple changes can dramatically reduce flare-ups!

WELLNESS TIPS:
Sitting too long and hunching over your computer all day can create neck strain. To relieve it, position your computer so the middle of the screen is in line with your chin; this will encourage your neck to be in a neutral position. Elevate your computer so you do not have to look down. Turn up the brightness if you are straining to see the screen.

Try this exercise: Take your palms and run them up and down the sides of your spine, giving yourself a mini massage. *Remember to move gently into the end of each movement—no need to bounce or push it past your comfort level.

NEW PRODUCT LAUNCH: Pure Inventions Pure Beauty Drops! With ingredients like Vitamin C, Hyaluronic Acid, Biotin and Cucumber, this delicious refresher is like an extension of your facial.

SERVICE SPOTLIGHT: Revitalize with our Well-Being Facial featuring Clarity’s Live & Be Well Mask. This luxurious facial service is designed to impart deep relaxation while giving your skin a glowing appearance. Warm Pink Himalayan Salt Wellness Wands are used with warm, organic oil to revitalize the skin through an acupressure massage, while detoxifying and providing the skin with essential minerals all-in-one.

Hello, Spring! Time to shed those winter layers and start fresh!

Hand & Stone Massage and Facial Spa's cover photo

There is nothing more important to us than our customers' safety and well-being. After careful consideration for our staff and clients, we have made the difficult decision to temporarily close the spa until further notice. Thank you for your understanding.

Happy St. Patrick’s Day from your friends at Hand & Stone!

PRODUCT SPOTLIGHT: Dermalogica’s Active Clay Cleanser! Balance, purify, and protect with this dual-action, mineral rich cleanser. Designed for the unique needs of oily skin, this cleanser absorbs oil and purifies pores while protecting the skin’s moisture barrier.

BE A MEMBER FOR A DAY! - Save on gift cards! You can purchase gift cards at Member pricing. (Restrictions apply, see store for details)

We can help you along your journey to a healthier, calmer and more relaxing life!

There is nothing more important to us than our customers’ safety and well-being. For this reason, we have reviewed our standard disease-control processes and have revisited and enhanced these practices considering the recent Coronavirus concerns.

*All staff members are trained to follow personal hygiene habits
suggested by the CDC, state and local public health departments.
*Implemented heightened cleaning regimens
*Added hand disinfectants to all service rooms, as available.

The cooperation of our entire community is essential in maintaining a safe spa environment. We urge anyone, clients and staff, that has mild cold-like symptoms, to follow the advice of health officials and stay home if you are sick to help protect others.

For more information, visit our website or ask us at the front desk:
http://ow.ly/f9Rf50yKn4O

SERVICE SPOTLIGHT: Our premium upgrade, Dermalinfusion facial is a 3-in-1 advanced skin-resurfacing treatment that uses real diamond tips to simultaneously exfoliate, extract, and infuse your skin with customized serum, based on your skin type or goal. Choose between 4 Premium Targeted Treatment options: Skin Brightening, Pore Clarifying, Ultra Hydrating, or Vitamin C Anti-Aging.

PRODUCT OF THE MONTH: Clarity Live + Be Well Mask - This gorgeous mask combines the detoxifying and beautifying benefits of natural probiotics, Pink Himalayan Sea Salt and the Essence of Rose for a more youthful glow. These key ingredients help to improve the skin’s microbiome to maintain healthy hydration, reduce toxins, reduce redness and inflammation, improve fine lines and wrinkles, and improve acne breakouts. The mask will give your complexion an overall healthy, youthful appearance. #LiveAndBeWell

INTERNATIONAL WOMEN'S DAY - We celebrate the collective achievements and progress women create every day in the world! “We are all parts of a whole. Our individual actions, conversations, behaviors and mindsets can have an impact on our larger society.” http://ow.ly/W0GU50yyQ0M

Prepare to spring forward! A friendly reminder to set your clocks ahead tonight. We don’t want you to miss your appointment tomorrow 😉

PRODUCT PROMOTION: Spend $150 in Dermalogica retail products, receive a Dermalogica Active Clay Cleanser! See spa associate for details.

SERVICE PROMOTION: Be a Member for a day! We want all of our non-members and first-time customers to have the opportunity to experience our Lifestyle Membership with our "Be a Member for a Day" promotion! Here's what you get: Book a Massage or Facial at Member prices. This offer is valid for one service in the month of March. Additionally, you'll receive Member benefits as well on the day of your service. Receive 10% off retail AND the opportunity to buy gift cards at Member prices!

Happy Birthday All-Star! Having a birthday this March? Let us know - who is your favorite college basketball team? Tip-off your spa associate for a special prize! (Must show proof of birthday)

You have 366 opportunities to relax! An extra day to do what you want for yourself... INDULGE 😘

Hand & Stone Massage and Facial Spa's cover photo

PRODUCT SPOTLIGHT: This high-performance DYNAMIC DUO Vitamin C serum for face and eyes works with your skin’s own defenses to brighten and firm. #WeGoTogether

M-A-S-S-A-G-E

PRODUCT OF THE MONTH: Dermalogica’s Calm Water Gel - this weightless water-gel moisturizer is perfect for quenching skin during the dry winter months. Apple Fruit Extract hydrates and softens skin while Cactus Pear Extract soothes sensitivity and supports a healthy moisture balance.

Did you receive a gift card for Valentine’s Day? Now’s the perfect time to use it for some self care and relaxation! Call us or book your appointment online

Restore. Relax. Refresh.

Hand & Stone Massage and Facial Spa in Cherry Creek provides professional spa experiences at affordable prices, seven days a week. Call us at (303) 394-4444 and visit us at 250 Columbine Street, Suite 150!

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Videos (show all)

April 25 - Our certified Massa
APRIL 14 - SERVICE SPOTLIGHT:

Telephone

Address


250 Columbine Street, Suite 150
Denver, CO
80206

Opening Hours

Monday 09:00 - 22:00
Tuesday 09:00 - 22:00
Wednesday 09:00 - 22:00
Thursday 09:00 - 22:00
Friday 09:00 - 22:00
Saturday 08:00 - 20:00
Sunday 09:00 - 20:00
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