East Heaven

🍂 Autumn in Heaven 🍂
The season of golden light, crisp air, and slow soaking begins.
Leaves fall, steam rises, and everything starts to settle into rhythm.
East Heaven is still on its way back, not open yet, but the vision remains clear: warm water, quiet peace, and a space to reconnect.
Thank you for walking through every season with us.
More updates soon.
🛁 eastheaven.com

The Calm Before the Soak

Steel is in process. Systems are taking shape. The structure is moving forward, albeit slowly at times.
Behind the progress is a single goal: to bring back the space where people come to rest, soak, and reset.
East Heaven's reopening is all we are thinking about these days!
More updates to come as we move through the next phase.

FAQ: “Why has the rebuild taken so long?”

Rebuilding after the fire has involved more steps than expected.
• Permitting and approvals added time early in the process
• Insurance and supply chain issues created further delays
• Construction milestones, from concrete to steel, require precision and planning
Progress is steady now, and each stage is bringing the new East Heaven closer.

East Heaven Project Update

Concrete work is nearly complete, and structural steel is now being fabricated and prepared for delivery to the site. These milestones set the stage for the next phase of construction as plans guide each step forward.
To everyone who has stood with us through each challenge and delay, thank you. Progress is happening, and with every beam and blueprint, we’re closer to welcoming you back this winter.
Swipe through for a closer look at the latest progress, and know that every update shared is made possible by your patience and support.

A Heartfelt Update and Thank You from East Heaven

Dear Friends of East Heaven,

First and foremost, we want to express our deepest gratitude for your unwavering support during one of the most challenging times in our 44-year history.

As many of you know, a devastating fire significantly impacted our business four years ago. In the wake of that event, your incredible generosity and belief in our mission is helping fuel our plans to rebuild. Your contributions—whether financial, emotional, or simply through kind words and fond memories—mean more than we can ever fully express.

Unfortunately, we must share that the road to reopening has proven far longer and more complicated than we anticipated. Between permitting delays, insurance negotiations, construction setbacks, and supply chain issues, we’ve encountered obstacles at nearly every turn. This has pushed back our timeline much more than any of us had hoped.

We understand that many of you have invested not just money, but trust, into our recovery. Please know we do not take that lightly. Every dollar has been carefully accounted for and directed toward our rebuilding efforts, and we remain 100% committed to reopening our doors as soon as we possibly can—with the same spirit, service, and integrity you’ve known for over four decades.
We will continue to update you regularly, and once we have a confirmed timeline for reopening, you’ll be the first to know. In the meantime, please don’t hesitate to reach out with any questions or thoughts. Your voice matters deeply to us.

From all of us at East Heaven, thank you again—for your patience, your loyalty, and your belief in our future. We can’t wait to welcome you back. At this point, we are looking at this winter.

With gratitude and determination,
Ken, Robin, and Logan

Where Is the New East Heaven?

The new location is at 150 Northampton Street in Easthampton. Save the address and visit us on opening day. More details will be shared as opening day approaches.

It’s easy to reach, with on-site parking and fully accessible entryways.

A different layout, shaped with the same care.

Gift certificates from the old East Heaven will still be honored in full when the new location opens this fall.

Every certificate brought in will also come with a small thank you gift. A gesture of appreciation for those who have waited with us.

For those wishing to support the rebuild, the Paradise Club is available to purchase now. Becoming a Founding Member includes early access to our pre-opening event and tiered benefits once we reopen.

https://f.mtr.cool/uikxxijunb

The cedar has arrived. The tile is being set. Light is starting to move through the new spaces just the way it should.

There’s still work ahead. But every slow, careful step is part of what makes East Heaven feel like itself.

Everything considered, nothing rushed.

At East Heaven, every element is designed with care, including health and safety.

Water in each tub will refresh every 12 minutes, exceeding public health standards. Air quality is supported by continuous ventilation, HEPA filtration, and ionizing systems. High-touch surfaces, tubs, and treatment rooms will be thoroughly disinfected throughout the day. All spa-wide products will remain hypoallergenic and gentle on the skin.

As preparations continue, the focus remains on creating a space that restores peace of mind, along with the body.

Some things don’t need to change – they need to come back.

When East Heaven reopens this fall, a few essentials return with it...along with a few new offerings.

✔️Private teak hot tubs
✔️Relaxing massage
✔️The quiet, grounded calm that made it a tradition

And, we’ve added some new offerings.
✔️Sauna
✔️Cold Plunge

Which part of East Heaven are you most looking forward to revisiting? What would you like to try for the first time with us?