B Has Your Back

It is my intention to provide clients with professional and therapeutic services in a relaxing and friendly environment, I will tailor each treatment to a client’s individual needs. I strongly believe that your time is valuable as is mine and I will make every attempt to be ready for your appointment at the scheduled time. In my commitment to provide a unique and outstanding experience to my clients and out of consideration for my time, I have adopted the following policies:

Arrival to Your Massage:
Please arrive for your appointment 10-15 minutes prior to the scheduled starting time. This allows you the time to fill out the appropriate client form (new clients), change and prepare for the service. All treatment sessions have a specific time schedule and early arrival allows for a relaxed and unhurried experience. If late arrival is inevitable, your service may be shortened in order to keep on schedule and the original treatment time may be charged. Cancellation Policy and Fees
Your therapy times are reserved exclusively for you. I value your business and ask that you respect the my scheduling policies. Should you need to cancel or reschedule, please notify me at least 24 hours in advance. Any cancellations with less than 24 hours of notice are subject to a cancellation fee of $30 ($20 for a half-hour session). Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. I recognize the time of my clients, as well as mine, is valuable and have implemented this policy for this reason. When you miss an appointment with me, I not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Late Arrival Policy
All treatment sessions have a specific time schedule therefore we regret that late arrivals may not receive extension of scheduled appointments. In special cases, and when my schedule will allow, I may be able to accommodate a partial or full appointment. This will be at my discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged. No Show Policy
I understand that unanticipated events occur in everyone’s life. Unforeseen events such as car problems, business meetings and children’s illnesses, are just a few reasons why one might consider canceling a massage appointment. However, I ask that you call if you cannot keep your appointment. Clients who miss their appointments without giving any prior notification may be charged in full for the scheduled service