Daydream Bodywork

Thank you for the sweet review, Hannah 🩷 Call A&M Auto Service for your car needs! 🫶

I want to take a moment to speak from the heart about something that happened yesterday involving Daydream Bodywork.

As the owner of Daydream, I try very hard to be a positive part of my community. I help people in ways that I don’t always talk about, because I don’t do those things for recognition. I don’t need to make a list of every good deed or every person I’ve helped. I simply hope that the people who walk through my doors can feel how much I care about them and how much I love what I do.

That is why I was deeply disheartened by allegations made yesterday about me and my business regarding an old gift card.

An individual contacted me regarding a gift card that was purchased approximately three years ago and had never been redeemed. They stated that they had previously been unable to reach me and that my website was not working. I cannot speak to their personal experience, but I can speak to how my business operates.

Daydream Bodywork is a one person business. I am the only person who works here. My voicemail clearly explains that, and directs clients to my website for booking. My clients primarily book online, and my booking system is an important part of how I am able to run my business while also providing one on one care to every person who comes through my door.

When I was contacted about this gift card, I explained that I do not exchange gift cards for cash or provide refunds for gift cards. However, despite the amount of time that had passed, I was willing to honor the gift card by providing the massage that had originally been purchased.

That offer was not accepted. The request was for the money instead.

I want to be very clear that this is not about refusing to help someone. I was willing to provide the service. It was simply a matter of maintaining a business boundary regarding gift cards and refunds.

I understand that not every person will agree with every policy I have, and I understand that people can be disappointed. But being disappointed by a business policy does not make that business dishonest, uncaring, or unwilling to help.

Daydream Bodywork is something I have poured an enormous amount of myself into. I work hard. I care deeply about the people I serve. I try to make every person who comes through my doors feel comfortable, cared for, and valued. I am constantly trying to improve what I offer and find ways to give back to the people around me.

At the same time, I am learning that caring about people does not mean I have to abandon every boundary I have as a business owner.

One difficult interaction doesn’t define this business and one persons experience does not erase the experiences of the many people who have trusted me with their care over the years.

I will continue to be kind. I will continue to help where I can. I will continue to stand behind my business and its policies. And I will continue to pour my heart into Daydream Bodywork and the people who trust me with their care.

To everyone who supports Daydream, leaves a kind review, trusts me with their care, refers family or friends, whoever has walked through my door and allowed me to take care of you, whoever has so much as thought of myself and my business fondly, thank you.

You are the reason I keep doing this.

Peace and love always,
Whitney 🩷

I think he's going to be here a while 😂💆‍♀️💤

PSA 🚨 I am popping in to New Points Nutrition tomorrow afternoon to offer chair massage! 💆‍♀️

AND they asked me to create my own mega tea flavor for the menu - how cool?!

It comes out TOMORROW!! And it is so good - you have to come try it! 🙌🧋✨️🌞

Daydream Bodywork now has a permanent second home inside New Points Nutrition in Trenton! 💫

I’ll be offering chair massage during pop up hours throughout the week. I'll always announce the night before on my social media when I’ll be there!

So come grab a drink, relax in the full body massage chair, and catch these hands on your lunch break! 👏✨️

Can’t wait to see you there 🤍