The Haven Wax Lounge

Any reservation(s) canceled with less than 24 hours' notice, your credit card will be charged 25% of your service(s) total. Please understand when you forget or you cancel your reservation last minute, we miss the opportunity to fill that time slot. As a courtesy, we will send text reminders one day prior to your reservation and we will also call you to confirm. As we completely understand that life sometimes can get in the way, you are responsible to remember your reservation dates and times to avoid any charges. Putting into effect this cancellation policy allows us to accommodate our waitlisted guests. Any topical medications that are acne related or anti-aging-related must be discontinued 10 days pre and post-waxing. IE: Retin-a, Renova, Differin, Tazorac, benzoyl perox, etc. If using Accutane you MUST DISCONTINUE the use for 6 months and have written consent from your doctor to continue waxing. You must notify us of any changes Please call our front desk reservation center for any questions or concerns! Anyone under the age of 18 MUST have consent from a parent or guardian. The front desk will provide a form that MUST be signed before ANY services can be performed. We would greatly appreciate it if all of our guests do their best to be on time. Again, we do understand that life sometimes can get in the way, therefore, we do offer a ten-minute grace period. However, unfortunately, part or all of your services may have to be rescheduled based on your time of arrival. We love that we are able to accept all forms of credit cards and we do not want that to change! Therefore, we will be applying a 3.5% surcharge on all debit & credit cards. For the loss or damage of personal articles. Please keep all valuables with you at all times