Therapeutic Elements, LLC
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We are a medical massage clinic; we see massage and skincare as a necessity that helps heal the body. Cancellation Policy
P.S.
Massage Clinic @ Therapeutic Elements respectfully asks that you provide us with a 24 hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24 hour notice we are often unable to fill that appointment time. This is an inconvenience to your therapist and also means our other clients miss the chance to receive services they need. For this reason, you will be charged 50% of the service fee for the first missed session and 100% of the service fee for each session after that. We also reserve the right to require a credit card number to be given to book future appointments so that appropriate fees may be charged if a late cancellation does occur. We understand that emergencies can arise and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. We will do our best to give advanced notice if we are closing or need to cancel due to bad weather and we ask you to do the same. Please do not risk your own safety trying to make your appointment. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis. To cancel or reschedule an appointment please call Therapeutic Elements at (540) 566-3771 to directly talk to us, leave a voicemail or text. You can also email us at [email protected] or message us on Facebook. Therapeutic Elements values our clients time and we hope our clients values our time as well. Zero Tolerance Policy
We are License professional with the state of Virginia and as such we have a zero tolerance for any sexual advances, request for sexual favors, making the insensitive "happy ending" joke, requests for no draping/exposing ones genitals during a session, and other verbal or physical conduct of a sexual nature will constitute as sexual harassment will not be tolerated. If any inappropriate contact occurs during a session, the session will end immediately and the client will be charged the full price of the session and banded from making any future appointments. When warranted a police report will be filed and charges pressed.
❤️ **From Our Hearts — Thank You, Roanoke** ❤️
Sometimes, running a small business gets so busy that you forget to stop and look around at just how many people are standing beside you.
That happened to us this year.
We completely forgot to make a Facebook post. We forgot to send out an email asking you to vote for Therapeutic Elements in Community Votes Roanoke.
And yet… **you voted for us anyway.** 🥹
We are truly humbled and incredibly grateful to share that Therapeutic Elements received:
🏆 **PLATINUM** — Massage
🏆 **PLATINUM ** - Reflexology
🥇 **GOLD** — Homeopathy
🥇 **GOLD** — Holistic Wellness
🥇 **GOLD** — Hair Removal & Waxing
🥉 **BRONZE** — Beauty & Health Spas
These awards aren't just plaques or titles to us. They represent something much more meaningful: **the trust and support of the people we are lucky enough to serve.**
For years, you've invited us into your lives. You've trusted us with your aches and pains, your stress, your self-care, your wellness journeys, and sometimes even the hard days when you simply needed a place to breathe and feel cared for.
You've recommended us to your friends and family. You've shared our name with people who needed us. You've left reviews, booked appointments, supported our team, and continued to come back.
And this year, without us even asking…
**you voted for us.**
That honestly means more than we can put into words. ❤️
Therapeutic Elements isn't just a business to us. It's something we've poured our hearts into building, and it exists because of the people who have supported us along the way.
So to every single person who voted for us:
**Thank you.**
Thank you for believing in us.
Thank you for trusting us.
Thank you for recommending us.
Thank you for supporting our small business.
And thank you for allowing us to continue doing what we love.
We may have forgotten to ask…
…but **you remembered us.** ❤️
And we will never take that for granted.
With all our love and gratitude,
**The Therapeutic Elements Team** 🌿❤️
We have appointment availability this week at Therapeutic Elements with Tristina and Amber! Whether you’re needing medical massage, lymphedema care, or just time to relax and reset, we’re here for you.
Book online or message us to reserve your spot!
04/02/2026
Scheduling Update – Returning to Vagaro - Dear Valued Clients, We wanted to provide an update regarding our recent transition to the Ruana scheduling system. After a week of use, we have made the decision to return to Vagaro. While Ruana worked well on a small scale as we tested it with a limited number of clients, it has not met our need...
03/26/2026
Dear Valued Clients,
We’re excited to share that we are in the process of transitioning to a new scheduling system, Ruana. This new platform will allow us to better serve you—especially those seeking insurance reimbursement—by enabling us to provide superbills more easily.
As we make this transition, here are a few important updates:
Online Booking Changes:
In order to keep from double booking, online booking through Vagaro will be disabled after the workday on Friday, March 27th. We will then continue moving all existing appointments into Ruana, and once that process is complete, online booking will be turned on in the new system. Until we complete our move, booking will need to be via phone or text. We anticipate online booking through Ruana by April 1st.
How to Book:
To book online through our new system, please visit:
https://therapeuticelements.getruana.com/booking
You may want to bookmark this link for easy access, or you can continue to use the “Book Now” button on our website or page.
No App Required:
At this time, Ruana does not have a downloadable app, so all booking will be done through the web link above.
New Intake Forms:
We will now be using online intake forms. You will receive an email prior to your appointment to complete your form. If you do not receive one, we will have a tablet available in-office for you to complete it upon arrival.
Please note: You only need to include insurance information if you plan to seek reimbursement after being referred by a Doctor, PT, or Chiropactor.
Phone Number Format:
When entering your phone number, please include a “1” before your area code (example: 1 540-555-5555) to ensure proper system formatting.
We appreciate your patience and understanding as we work through this transition. Our goal is to improve your overall experience and provide additional support for those utilizing insurance benefits.
If you have any questions or need assistance during this time, please don’t hesitate to reach out.
Warm regards,
Therapeutic Elements
We have massage appointments available today and Friday at Therapeutic Elements with Amber!
If you’ve been meaning to schedule your massage, now is the perfect time to get on the books. Whether you need relaxation, therapeutic work, or lymphatic support, we’re here to help.
Call or book online to reserve your spot before they fill!
We have massage appointments available this week at Therapeutic Elements with Amber!
If you’ve been meaning to schedule your massage, now is the perfect time to get on the books. Whether you need relaxation, therapeutic work, or lymphatic support, we’re here to help.
Call or book online to reserve your spot before they fill!
12/30/2025
Important Update: New Scheduling System & Insurance Information - Dear Valued Clients, We are writing to let you know about a few upcoming updates at our clinic. Beginning January 5th, we will be transitioning to a new scheduling system. As part of this change, all clients will need to complete new intake forms within the new system. We kindly ask that you pleas...
12/09/2025
Don't forget to leave a Christmas treat of a K-9 and equine massage for your fur babies. This cold winter can affect their mobility, claiming their muscles will make them feel great this winter.
09/22/2025
✨️Exciting News ✨️
We are excited to announce the launch of two new services beginning in October: Manual Lymphatic Drainage (MLD) and Complete Decongestive Therapy (CDT) for Lymphedema.
Our specialist, Tristina, has recently completed an intensive 135-hour training through the Academy of Lymphatic Studies and is currently working towards earning her LANA (Lymphology Association of North America) certification.
If you or someone you know could benefit from these services, please don't hesitate to reach out.
08/30/2025
Please join us in welcoming Amber our new LMT to Therapeutic Elements! Amber specializes in customized therapeutic treatments that target the root of your discomfort. Whether you're dealing with full-body tension or nagging pain in a few key areas, she brings expert knowledge in sports massage, lymphatic drainage, and deep stretching techniques to create a session tailored just for you.
Her approach is deeply intuitive and focused—every session is about your needs, your body, and your healing.
When she’s not easing pain and restoring movement, you’ll find Amber soaking in the farm life in Floyd, VA, painting something beautiful, or enjoying time outdoors fishing and exploring nature.
Click here to claim your Sponsored Listing.
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Address
223 W Virginia Avenue , Suite #B
Vinton, VA
24179
Opening Hours
| Monday | 10am - 6pm |
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 5pm |
| Friday | 10am - 5pm |
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