NHE

e note of our Booking Policy�

•NHE NAIL APPOINTMENT POLICY•

NHE TRULY VALUE YOU AS A CLIENT AND THEREFORE RESERVE AN APPOINTMENT JUST FOR YOU! WE UNDERSTAND THAT YOUR SCHEDULE CAN CHANGE DURING THE TIME LEADING UP TO YOUR APPOINTMENT BUT PLEASE TAKE NOTE THAT ANY CANCELATION/RESCHEDULE OF A NAIL APPOINTMENT MUST BE DONE 24H BEFORE YOUR APPOINTMENT.

•STRICT CANCELATION POLICY•

PLEASE UNDERSTAND THAT CANCELLING 24H BEFORE YOUR APPOINTMENT GIVES US THE CHANCE TO FILL UP YOUR SPACE WITHOUT LOSING ANY WORKING HOURS. IF YOUR APPOINTMENT IS NOT CANCELED 24H PRIOR, 50% OF THE ORIGINAL AMOUNT FOR THE APPOINTMENT WILL STILL BE CHARGED. EMERGENCIES AND ILLNESSES ARE EXCUSED BUT WE ASK THAT YOU’LL PLEASE LET US KNOW AS SOON AS POSSIBLE. PLEASE RESPECT THIS POLICY AS IT IS A SERVICE OFFERED WITH A DEPENDENT INCOME

•LATE ARRIVALS•

ANY CLIENT THAT ARRIVES MORE THAN 15MIN LATE TO AN APPOINTMENT WILL BE CHARGED WITH 50% OF THE SERVICE AMOUNT AND THE APPOINTMENT WILL BE RESCHEDULED. AN EXCEPTION IS MADE WHEN YOU ARE BOOKED FOR MORE THAN ONE SERVICE IN WICH WE WILL RESCHEDULE ONE OF THE SERVICES BUT YOU WILL BE LIABLE TO PAY 50% OF THE ORIGINAL TREATMENT’S AMOUNT.

•BOOKINGS •

AS OUR VALUED CLIENT WE ASK THAT YOU PLEASE SPECIFY ALL DETAILS YOU WANT DONE DURING YOUR NAIL APPOINTMENT SO THAT WE CAN RESERVE THE RIGHT AMOUNT OF TIME FOR EACH OF YOU. AN EXAMPLE OF THIS WOULD BE BOOKING A SOAK OFF AND REMOVING THE NAILS BEFORE THE SOAK YOURSELF, YOU WILL STILL BE LIABLE FOR THE FULL AMOUNT AND TIME RESERVED OF A SOAK OFF. ALL APPOINTMENTS CONCERNING NAIL ART MUST BE DISCUSSED BEFOREHAND AS YOU WILL TAKE UP A LONGER BOOKING TIME THAN THE STANDARD TIMES AVAILABLE ON BOOKSY.